Staffing Resource Centre Assistant

Humber River Health; Toronto; On-site; CAD 44,000 - 55,000; Part time

Job summary

Humber River Health is seeking a Staffing Resource Centre Assistant to support staffing coordination across all sites. You will liaise with staff and agencies to determine staffing and agency requirements, while ensuring contract obligations are met.

The role requires hospital scheduling experience, strong administrative skills, and proficiency in MS Office. The position is permanent part-time with wage range reflecting hourly pay. Excellent communication and data-entry abilities are essential.

Qualifications

• 2 years hospital and scheduling experience required.
• Post-secondary secretarial/administrative program preferred.
• Proficiency in MS Office and typing speed 40 WPM.
• Knowledge of Meditech is an asset.
• Excellent written and verbal communication skills.

Responsibilities

• Liaise with staff, managers and agencies to coordinate staffing requests and ensure contract obligations are met.
• Maintain ongoing communication with staffing contacts regarding relief staff requests.
• Coordinate with Program/Services Coordinator and on-call managers to communicate staffing needs and outstanding agency requests.
• Collect and record statistics related to agency use and staffing requests; run reports.
• Data entry and accuracy in Access database; perform other duties as assigned.

Skills

Hospital scheduling

Administrative support

Microsoft Office

Typing 40 WPM

Communication

Data entry

Independent worker

Education

Ontario Secondary School diploma

Post-secondary secretarial/administrative program

Tools

Meditech

MS Office (Word/Excel/PowerPoint/Access/Outlook)

Access database

Job description

Humber River Health. Tomorrow's Healthcare, Today.

Humber River Health is a multi-site organization serving a population of more than 850,000 people in the northwest Greater Toronto Area. The organization is a member of the Toronto Academic Health Science Network (TAHSN) and operates Hennick Humber Hospital, along with its Finch and Church campuses, supported by more than 5,000 employees, approximately 800 physicians, and over 600 volunteers.

Hennick Humber Hospital is North America's first fully digital hospital. Through robotics and advanced technology, patients benefit from less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real time.

These innovations enhance communication, improve efficiency, and create a more connected experience for patients and families.

This transformation has been made possible through the dedication of Humber's staff, physicians, and volunteers. Together, they are united by a shared belief: the power to transform healthcare through innovation, collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow's Healthcare, Today.

Right now we’re looking for a Staffing Resource Centre Assistant to provide support to Staffing Resource Centre. The Resource Staffing Centre Assistant liaises daily with the designated resource persons or delegates in patient care areas to determine staffing and agency requirements.

Employment Status: Permanent Part Time

Hours of Work: Monday through Sunday (including holidays)

Hourly Rate: $31.735 - $39.694

Location: All Sites

Labour Group: Non Union

Reporting Relationship: Manager, Nursing Resource Team & Workforce Planning

Responsibilities

• Liaise with staff, managers and agencies agency personnel to coordinate staffing requests and needs ensure contract obligations met.
• Ongoing communication with person(s) responsible for staffing in patient care areas with respect to relief staff requests.
• Liaise daily with the Program/Services Coordinator/Manager/Manager on call to communicate staffing needs in various patient cares, and outstanding agency requests.
• Collect and record statistics related to agency use, staffing requests from various programs, running reports, etc.
• Data Entry – accuracy – Access database
• Other duties and projects as assigned.

Qualifications

• 2 years of hospital and scheduling experience required
• Preferred minimum five years of administrative/secretarial experience supporting management /administrative staff
• Ontario Secondary School diploma, or equivalent required
• Completion of a recognized Post-Secondary secretarial/administrative program is preferred
• Previous experience in a health care environment is an asset
• Experience in Resource Staffing or equivalent experience is an asset
• Excellent written/verbal communication skill
• Excellent computer skills (Microsoft Office -Word, Excel, Powerpoint, Access, Outlook) along with a typing speed of 40 W.P.M is required.
• Knowledge of Meditech computer system an asset (Order Entry, PCI, MOX, Meditech Skills Data Base).
• Excellent organizational skills, including the ability to prioritize and initiate work are essential
• Ability to work independently with minimal supervision as well as collaboratively within a team.
• Ability to multitask in a fast paced environment.
• Proven decision making and problem solving skills.
• Need to be resourceful and innovative.
• Ability to handle sensitive and confidential issues/information in a professional manner.
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Applicants will be required to successfully complete full administrative testing, including typing speed and MS Office

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are delivering Tomorrow's Healthcare, Today. We are proud to have been recognized as a part of Greater Toronto's Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to staff, physician and volunteer engagement. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do - and to address systemic barriers - we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.