Staff Software Development Engineer

Zscaler; Burnaby; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

Join a pioneering company that leads the cloud security industry as a Staff Software Engineer. This role involves tackling customer and cloud reliability issues, developing innovative solutions, and ensuring robust security for enterprise clients. With a rich culture of inclusivity and innovation, you will collaborate with top-tier professionals in a fast-paced environment. This is your chance to contribute to a mission-driven organization that values agility and resilience in the digital landscape. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Benefits

Time off plans for vacation and sick time

Parental leave options

Retirement options

In-office perks

Qualifications

• 5+ years in software development and/or sustenance engineering.
• Proficient in programming languages and network security products.

Responsibilities

• Fixing customer and cloud reliability issues.
• Developing observability tools for early detection of issues.
• Designing solutions for reliable cloud security.

Skills

C

C++

Python

Linux

Network Security

Troubleshooting

Cloud Technologies

Kubernetes

Education

Bachelor's degree in Computer Science

Tools

Cloud Reliability Tools

Job description

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We’re looking for an experienced Staff Software Engineer to join our engineering team in Burnaby, Canada. Reporting to the Sr. Director, Software Development Engineering, you will be responsible for:

• Fixing customer and cloud reliability issues and delivering reliability features for critical customers
• Developing solutions and observability tools focusing on early detection and prevention of cloud and customer issues
• Designing and driving solutions that provide reliable cloud security for customers
• Building automation for troubleshooting and monitoring purposes

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in software development and/or sustenance engineering
• Proficient in programming languages such as C, C++, Python, and Linux
• Hands-on experience with network security products and technologies like firewalls, VPNs, and data protection
• Strong interest in troubleshooting and problem solving for customer issues and good knowledge with public cloud and/or kubernetes technologies is a plus
• Experience in developing cloud and customer reliability tools

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor's degree in Computer Science or a relevant field of Engineering
• Experience with cloud reliability engineering in comparable technology environments
• Proven success in delivering products as cloud-based services

#LI-Hybrid

#LI-YC2

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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