Staff Software Developer, Full Stack (Provider Experience)

Dialogue; Toronto; Hybrid; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work: 3 days/week in Montreal/T

4 weeks vacation

Wellness days

Volunteer day

Fully funded insurance

RRSP matching

Learning via Coursera

Mentorship opportunities

Parental leave top-up

Job summary

Dialogue, the #1 virtual care provider in Canada, is seeking a Staff Software Developer, Full Stack for the Provider Experience group. You will shape the end-to-end frontend and backend strategy, mentoring engineers and aligning frontend modularity with backend scalability.

In this role, you will own React/React Native architecture, design robust APIs, and lead cross-functional initiatives to deliver AI-powered workflows for clinicians. Hybrid work in Montreal or Toronto is available.

Qualifications

• 10+ years of software development experience delivering full-stack projects.
• Proficiency in React/React Native and Python or similar backend languages.
• Ability to translate clinical pain points into intuitive technical solutions and UI patterns.

Responsibilities

• Lead architectural direction for React web interfaces across provider modules.
• Drive frontend modularity and UI primitives (Tasks, Forms, Notes).
• Design robust APIs and data contracts bridging workflows and care platform.
• Contribute to the ServiceOS evolution and AI-powered workflows for clinicians.
• Champion frontend observability, A/B testing infra, and UI performance.
• Lead cross-functional technical initiatives and draft RFCs.

Skills

React/React Native

Python

Full-stack development

Mentorship

Job description

Staff Software Developer, Full Stack (Provider Experience)

About this position

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [e-mail].

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role asa Staff Software Developer, Full Stack

As a Staff FullStack Developer in the Provider Experience group, you will be a key technical leader within the AXe Team (Automation & Experience). Your mission is to bridge the gap between complex backend automation and a seamless provider experience, driving the evolution of Dialogue’s ServiceOS - Dialogue's tech-powered operating system that automates care coordination and shifts our model toward direct-to-care.

You will report to the Director of Engineering and act as a force multiplier, ensuring that our clinical tools are not only powerful and automated but also highly intuitive and performant. At the Staff level (L3), you are expected to oversee the end-to-end technical strategy, ensuring that frontend modularity matches backend scalability while mentoring the broader engineering team.

What you'll be doing

• Unified Codebase Mastery: Lead the architectural direction for React (Web), ensuring a consistent and high-performance experience across all provider interfaces.
• Frontend Architecture: Drive the strategy for frontend modularity and the creation of flexible UI "primitives" (Tasks, Forms, Notes) that facilitate rapid feature deployment.
• End-to-End Integration: Design robust APIs and data contracts that bridge the gap between our Workflow engines and the user-facing Care Platform.
• ServiceOS Evolution: Contribute to the technical strategy for automation tools, ensuring that AI-powered workflows are effectively surfaced to clinical users.
• Engineering Excellence: Champion best practices in frontend observability, A/B testing infrastructure, and UI performance monitoring.
• Technical Leadership: Lead cross-functional technical initiatives, draft architecture RFCs, and ensure consistent application of engineering standards across the full stack.

We'd love to hear from you if you have

• Strong Architecture Builder: 10+ years of software development experience, with a proven track record of delivering complex full-stack projects from discovery to production.
• FullStack Mastery: Deep proficiency in React/React Native and Python (or similar backend languages), with the ability to navigate the entire stack with ease.
• Product Thinking: A strong ability to translate complex clinical operational pain points into intuitive technical solutions and UI patterns.
• Scalable UI Systems: Experience building or maintaining design systems and component libraries in a multi-tenant environment.
• Mentorship: A passion for elevating the team's technical skills and fostering a culture of high-quality code and peer review.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up