Staff Program Manager, Marketing Enablement

Themis Solutions Inc.; Toronto; Hybrid; CAD 135,000 - 202,000; Full time

Benefits offered by this job

Hybrid work environment

Total Rewards program

Counseling benefit and RRSP/RESP

Job summary

Clio is seeking a Staff Program Manager, Marketing Enablement to join our Marketing team. This role focuses on building AI-first processes, tools, and governance to scale marketing operations across the global team.

You will own department-wide enablement initiatives, develop scalable systems for learning, onboarding, and tooling, and drive adoption with measurable dashboards. The role supports a hybrid in-office schedule for Toronto, Vancouver, Calgary and other offices, with a strong Total

Qualifications

• Minimum 8+ years in marketing, revenue, or go-to-market enablement.
• Proven ability to build systems and tools, not just run programs.
• Hands-on with APIs, prompt engineering, and automation tools.
• Experience with Martech stacks and integration planning.
• Strong communication and cross-functional influence at all levels.

Responsibilities

• Work Management Processes: design AI-first workflows, pilot tools, build integrations, set governance and adoption metrics.
• Department-wide process ownership: roadmap for AI transformation, onboarding, and cross-team improvements.
• Skills Development Systems: identify gaps, build self-serve resources, certification tracking, learning tools.
• Playbook & Process Tooling: create SOPs and internal tools to codify processes and enable self-service.
• Effectiveness Instrumentation: build dashboards to measure adoption, productivity, and impact; report to Director.

Skills

Marketing enablement

GTM experience

AI fluency

MarTech systems

Program management

Communication

Tools

Zapier

Make

Python

JavaScript

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary: We are currently looking for a Staff Program Manager, Marketing Enablement to join our Marketing team. This role is open to candidates in Vancouver, Calgary or Toronto.

What you'll work on:

• Work Management Processes: Deeply understand our current tech stack, processes and challenges so you can design new, AI-first solutions. You'll evaluate and pilot tools, build custom workflows, and integrations that put them directly into people's hands. You'll set up the governance and access controls that keep usage safe, and instrument adoption so you know what's actually sticking.
• Department-wide process ownership: You'll develop a roadmap to address department-wide opportunities like AI transformation, new hire onboarding, acquisition integration, and more that have impact across the department. You'll design systems with feedback loops so the program improves itself over time.
• Skills Development Systems: Identify capability gaps across the team using data, then build the self-serve resources, certification tracking, and learning tools that close them at scale. Workshops are one input; the systems that make learning repeatable without you in the room are the real deliverable.
• Playbook & Process Tooling: Build and maintain the playbooks, SOPs, and lightweight internal tools that encode processes, reduce tribal knowledge, and let anyone on the team self-serve the right answer.
• Effectiveness Instrumentation: Build the dashboards and tracking that measure the impact: adoption rates, time-to-productivity, engagement, and qualitative signal. Report to the Director and use the data to decide what gets built next and what gets killed.

Who you'll collaborate with:

With the Director, Marketing Strategy & Enablement: Align the build roadmap with strategic priorities, define success metrics together, and make sure what you ship is sequenced and resourced to deliver real impact.

With IT and Legal: Partner closely to evaluate, procure, and safely deploy AI and productivity tools, with data privacy, security, and responsible-use requirements built in before anything launches.

With Marketing Sub-Team Leaders: Work with leaders across demand gen, content, brand, SEO, and marketing ops to understand their teams’ capability gaps, co-design the tools and systems that solve them, and drive adoption within their functions.

What you bring:

8+ years in marketing, revenue, or GTM enablement, learning & development, marketing operations, or a closely related technical field, with a track record of building systems and tools, not just running programs.

Hands-on technical depth: You've built things. Comfort with APIs, prompt engineering, and automation tools (Zapier, Make, or similar) is table stakes. Reading and writing code (Python, JavaScript) lets you ship a workflow or integration yourself is a huge asset.

AI fluency that's hands-on: You've evaluated, piloted, and shipped generative AI tools into real workflows, and you have a point of view on where they create leverage for marketers versus where they're hype.

Martech and systems literacy: You understand how marketing's tool stack fits together (CRM, marketing automation, analytics, content and workflow tools) well enough to spot where a new tool or integration will break something downstream.

Program management with a builder's bias: You design and run multiple initiatives with a high degree of autonomy, but your instinct is to build the system that solves the problem permanently rather than the one-time fix.

Communication and influence: You can explain a technical decision to a non-technical stakeholder and a program outcome to an engineer. You earn trust quickly with both individual contributors and senior leaders.

New role

What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range for this role is $134,900 to $202,300 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer

We only communicate with candidates through official @clio.com email addresses.

About Clio

Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges.

Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers.