Senior Machine Learning Engineer

Themis Solutions Inc.; Burnaby; Hybrid; CAD 155,000 - 209,000; Full time

Benefits offered by this job

Top-tier health benefits

Hybrid work environment

20 days off per year

Counseling benefit

RRSP matching and RESP contribution

Job summary

Clio is seeking a Senior Machine Learning Engineer to join our growing engineering team, delivering agentic ML solutions and scalable NLP systems for legal professionals across Canada and the US.

You will work in an agile, distributed environment, collaborating with product, data science, and engineering, while mentoring teammates and advancing open-source ML tooling within a high-performing SaaS platform.

Qualifications

• Hands-on model development for agentic systems, including retrieval and orchestration.
• Experience cleaning and preprocessing complex unstructured data.
• Ability to learn new technologies quickly in a distributed team.
• Experience with open-source LLM foundations and APIs like ChatGPT or Gemini.
• Proven ML project track record with successes and growth.
• Strong communication and ability to build trust with teams and customers.
• Mentorship experience in agile SaaS projects.

Responsibilities

• Develop ML models from structured and unstructured data to improve clients' experience.
• Create LLM/agentic solutions to save time and increase efficiency.
• Collaborate with engineering, product, operations, and data science to identify ML-driven features.
• Work in an agile environment with ML, MLOps, and software developers on multiple projects.

Skills

ML model development

Agentic systems

Data preprocessing

Open-source LLMs

Mentorship

Communication

Agile methods

Tools

LLM APIs

MLOps tools

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We are currently seeking a Senior Machine Learning Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative solutions and being exposed to new challenges and technologies while making an impact. This role is available to candidates across Canada and the US. If you are local to one of our hubs (Toronto, Calgary, or Burnaby) then you will be expected to be in office twice per week on days of your choice. If you are not local to our hubs, then you may work remotely across Canada or the US, but our offices are open if you would like to visit.

#LI-Remote

What your team does:

At Clio, we are proud to have an exceptional team dedicated to transforming the legal experience for all, and our engineering team’s goal is to deliver outstanding solutions that empower and delight our customers. The AI team leverages cutting-edge advancements in natural language processing, GenAI and agentic systems to develop innovative tools that streamline workflows, enhance efficiency, and enable legal professionals to focus on what matters most - justice.

A day in the life might look like:

• Develop advanced machine learning models using structured and unstructured data to improve Clio’s customer’s experience
• Create LLM/agentic based solutions to help Clio’s clients to save time and create efficiencies
• Collaborate cross-functionally with engineering, product management, operations, and data science to identify new ML-driven features for Clio customers
• Work in an agile environment with our team of machine learning engineers, MLOps engineers, and software developers across a variety of projects

What you may have:

• Hands‑on experience in model development, specifically with designing and shipping agentic systems, including retrieval, tool use, orchestration, and the evaluation frameworks that keep them reliable and safe in production.
• Proficiency in data manipulation, cleaning, and pre-processing for complex unstructured data sets
• A proven ability to quickly learn new technologies and adapt to a dynamic, fast-paced environment with distributed teams and customers
• Experience working with open‑source LLM foundation models and APIs for commercial LLMs, such as ChatGPT or Gemini
• A history of past projects showcasing your successes, challenges, and growth as an ML expert
• Clear communication skills and the ability to build trust with both internal teams and external customers
• Demonstrated success in mentorship within software development, particularly using an agile process and with large‑scale SaaS products
• A strong desire to continuously learn, challenge yourself, and refine your craft as an ML engineer

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

The expected salary range for this role is $154,700 to $209,300 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Learn more about our culture at clio.com/careers.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Disclaimer

We only communicate with candidates through official @clio.com email addresses.

We’re a Human and High Performing AI company

We use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

About Clio

Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges.

Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers.