Staff Product Manager, Accounts & Payments

Jobgether; Canada; Remote; CAD 128,000 - 171,000; Full time

Benefits offered by this job

Competitive salary (CAD)

Performance-based bonus

Medical, dental, and vision insurance

Retirement contributions with vesting

Wellness days

Birthday holiday

Home office stipend

Professional development budget

Well-being stipend

Parental leave

Employee referral bonus

Life and AD&D insurance

Remote working opportunities

Job summary

Jobgether, on behalf of a partner, seeks a Staff Product Manager for Accounts & Payments based in Canada. You will shape authentication, identity, and payment experiences across a global product ecosystem, guiding account and subscription platforms.

You will lead cross-functional teams to deliver passwordless authentication, secure login, and robust account recovery, while using data and user research to inform strategy and measure impact across devices and platforms.

Qualifications

• 6+ years of product management experience in user-facing and backend services.
• Experience shaping authentication, payments, or subscription platforms.
• Strong technical understanding of software architecture and ecosystems.
• A data-driven approach with proficiency in analytics to guide product decisions.
• Excellent stakeholder management and collaboration across teams.

Responsibilities

• Lead end-to-end development of account initiatives, including passwordless authentication and login improvements.
• Own and evolve the roadmap for account management and subscription platforms.
• Improve payment infrastructure, subscription management, and usage metering.
• Collaborate with engineering, UX, data science, and product teams to define requirements and backlog.
• Use user research, analytics, and experimentation to identify opportunities and validate hypotheses.
• Define and monitor key product success metrics and adjust strategies as needed.
• Identify opportunities to reduce friction and increase account adoption across products.
• Balance technical, UX, business priorities and long-term scalability in decisions.

Skills

Product management

Identity & access management

Payments systems

Subscriptions platform

Data-driven decision making

Strategic thinking

Cross-functional collaboration

Strong communication

Tools

SQL

Looker

Excel

Data visualization

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager, Accounts & Payments based in Canada.

As Staff Product Manager, you will play a key role in shaping the future of digital identity, authentication, and payment experiences across a global product ecosystem. You will lead strategic initiatives that make account access more seamless, secure, and intuitive across devices and platforms. Working at the intersection of identity, subscriptions, payments, and user growth, you will help transform account infrastructure into a driver of engagement and product value. You will oversee the evolution of account and subscription platforms, including authentication, account recovery, payment capabilities, and subscription management. Collaborating closely with engineering, design, data science, and product teams, you will translate complex challenges into impactful solutions. This is an opportunity to influence products used by millions while contributing to a more open, accessible, and privacy‑conscious internet.

Accountabilities

• Lead the end-to-end development and delivery of strategic account initiatives, including passwordless authentication and improvements to login, security, and account recovery experiences across platforms.
• Own and continuously evolve the product roadmap for account management and subscription platforms, ensuring priorities align with broader business objectives and user needs.
• Drive improvements to payment infrastructure, subscription management, entitlements, and usage metering to support a growing ecosystem of digital services.
• Collaborate with engineering, UX, design, data science, and cross-functional product teams to define requirements, maintain an outcome‑driven backlog, and deliver high‑quality solutions.
• Leverage user research, market insights, analytics, and experimentation to identify opportunities, validate hypotheses, and improve product performance.
• Define, monitor, and communicate key product success metrics, using data‑driven insights to measure impact and adjust strategies when necessary.
• Identify opportunities to reduce friction across the user journey, increase account adoption, and strengthen engagement across connected products and services.
• Balance technical considerations, user experience, business priorities, and long‑term platform scalability when making product decisions.

Requirements

• At least 6 years of professional experience in product management, with a background in user‑facing products and backend services supporting both internal and external customers.
• Demonstrated experience working with identity management, authentication, payment systems, or subscription platforms.
• Strong technical understanding of software architecture, backend infrastructure, and complex product ecosystems.
• Proven ability to use data and analytics to identify opportunities, solve problems, establish objectives, and measure product outcomes.
• Hands‑on experience with data analysis and visualization tools such as SQL, Looker, or Excel.
• Excellent strategic thinking, prioritization, and problem‑solving skills, with the ability to translate complex technical challenges into clear product strategies.
• Strong communication and stakeholder management skills, with experience collaborating across engineering, design, data science, and business teams.
• Ability to operate independently, navigate ambiguity, adapt to changing priorities, and take ownership of initiatives with minimal supervision.
• A curious, growth‑oriented mindset and commitment to continuous learning and experimentation.
• Alignment with values centered on inclusivity, collaboration, responsible participation, relationship‑building, and perseverance.

Benefits

• Competitive annual salary based on location:
  • Canada Tier 1 locations: CAD $128,000–$171,000.
  • Canada Tier 2 locations: CAD $116,000–$155,000.
• Performance‑based annual bonus opportunities.
• Comprehensive medical, dental, and vision insurance.
• Generous retirement contributions with immediate 100% vesting, regardless of personal contributions.
• Quarterly company‑wide wellness days.
• Country‑specific public holidays, plus an additional day off for your birthday.
• One‑time home office setup stipend.
• Annual professional development budget to support continuous learning and career growth.
• Quarterly well‑being stipend.
• Generous paid parental leave.
• Employee referral bonus program.
• Additional benefits, including life and accidental death and dismemberment insurance, disability coverage, and employee assistance programs, depending on location.
• Remote working opportunities and a collaborative, mission‑driven environment.