Staff Engineer (Site Reliability)

Babylist; Ottawa; Hybrid; CAD 150,000 - 190,000; Full time

Benefits offered by this job

10 paid holidays

Paid time off

Parental leave 12 weeks

Flexible benefits

Health, vision & dental coverage

Babylist Store discount

Job summary

Babylist is seeking a Staff SRE to own and evolve our infrastructure that supports millions of users across the engineering org.

You’ll drive Terraform-based IaC, scale AWS services (EKS, RDS, DNS, CDNs), and shape CI/CD tooling to boost developer velocity while maintaining reliability. Collaboration across teams and proactive incident reviews are core to this role.

Qualifications

• Deep hands-on Terraform IaC ownership.
• Proven AWS experience at scale (EKS, RDS, DNS, CDNs, load balancers).
• CI/CD design and improvement with CircleCI or GitHub Actions.
• AI-enabled workflows and curiosity about future tech.
• Production Kubernetes experience.
• Strong observability with Datadog, Sentry, PagerDuty, Cronitor.
• On-call and incident post-mortems experience.
• Support developers across local, staging, and production.

Responsibilities

• Own Terraform-based IaC and AWS infrastructure.
• Own CI/CD reliability for the full Engineering org.
• Provide developer support across environments (local, staging, production).
• Lead or participate in incident response and post-mortems.
• Contribute to platform strategy and architectural direction.
• Collaborate across Babylist Engineering for cross-team impact.

Skills

Terraform

AWS

Kubernetes

CI/CD

AI tooling

Observability

Incident management

Tools

CircleCI

GitHub Actions

Datadog

Sentry

PagerDuty

Cronitor

Terraform

Job description

• Babylist’s Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, and scalable
• As a Staff SRE, you’ll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them
• Babylist started as an e-commerce and registry platform, and we’re actively growing beyond that — into health, media, mobile, and new product surfaces that don’t exist yet
• The Platform team is the foundation that makes all of it possible
• This isn’t a maintenance role — you’ll be actively evolving how we build and operate AWS infrastructure, CI systems, and developer tooling
• You’ll work cross-functionally across all of Babylist Engineering, which means your decisions have wide leverage
• Infrastructure ownership — manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current and performant
• CI/CD reliability — own the speed and reliability of our CI systems for the full Engineering org — every deploy starts here
• Developer support — be the person engineers turn to when environments break; unblock them fast across local, staging, and production
• Monitoring & alerting standards — establish and socialize best practices so the right people get paged for the right reasons
• Incident response — lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn’t happen twice
• Platform strategy — contribute to architectural decisions that shape how Babylist’s infrastructure evolves over the next several years
• Platform is the team every engineering team depends on — your work has outsized leverage across the entire product org, not just one area
• The infrastructure is solid but actively evolving — you’re not inheriting chaos, you’re shaping what comes next
• This is a staff-level role with real cross-team visibility — you’ll influence how Babylist engineers build and ship, not just keep the lights on
• You’ll work on systems that support millions of families at a high-stakes life moment — the scale is real and the product context makes the reliability work matter

Benefits

• HAPPIER WEEKENDS – We work to live, not live to work. That means we generally don’t work nights or weekends, and we offer 10 paid holidays throughout the year, in addition to your paid time off.
• PAID TIME OFF THAT WORKS FOR YOU – Life is unpredictable. Use your time off for what you need, whether that’s a vacation, family event or a day to unplug.
• PARENTAL LEAVE – We offer a flexible, 12-week paid parental leave policy.
• FLEXIBLE BENEFITS – Choose from benefits that support your working style, whether that’s remote, in the office or something in between.
• HEALTH & WELLNESS – Wellness benefits include 100% paid coverage for medical, vision and dental for full-time employees.
• BABYLIST STORE DISCOUNT – All full-time employees receive a generous Babylist Store discount.

Deep hands-on Terraform expertise — you own IaC, not just contribute to itProven AWS experience at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchasComfortable designing and improving CI/CD systems — CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptimeYou naturally reach for AI in your work — at Babylist, every team uses AI daily. You’re already using it to move faster and improve your output, and you stay curious about what’s coming nextExperienced operating Kubernetes in production — you’ve debugged the hard stuff, not just deployed the easy stuffStrong observability instincts — Datadog, Sentry, PagerDuty, Cronitor — you build alerting that’s actionable, not noisyExperienced with on-call and incident management — you’ve run the post-mortems and actually changed things afterwardComfortable supporting developers across local, staging, and production — you’re a resource, not a gatekeeper