Sr. Workday Engagement Manager (Certified)

LE002 ERP Analysts Inc; Canada; Remote; CAD 120,000 - 170,000; Full time

Job summary

ERPA is seeking a Workday Senior Engagement Manager to build lasting relationships with Workday customers while overseeing Phase 1 implementations and a portfolio of AMS and Phase X clients. You will manage budgets, drive client engagement, and lead cross-functional teams through the full project lifecycle.

You will contribute to ERPA's Workday practice, demonstrate strategic thinking and innovation, and help ERPA become a Workday partner of choice.

Qualifications

• Minimum 3 years leading commercial Workday engagements with a Workday partner.
• Workday EM/PM certification required and active.
• Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce).
• Experience managing projects using Smartsheet.
• Excellent verbal and written communication; strong organizational skills; travel up to 25%.
• Ability to work independently and in a team.

Responsibilities

• Be a culture champion for ERPA’s core values.
• Serve as the key connection between consultants and the client.
• Lead multiple Workday engagements concurrently.
• Keep projects within SOW scope; meet milestones and budget targets.
• Gauge and report project health; monitor risks, issues, and escalations.
• Conduct status updates; manage governance weekly, monthly, quarterly.
• Assist with work assignments and resource management for Workday engagements.

Skills

Workday

Engagement mgmt

Project leadership

Communication

JIRA

Tools

ServiceNow

Salesforce

Smartsheet

Job description

Position Summary

Are you a team-oriented, collaborative Workday Senior Engagement Manager that wants to be part of an amazing team? Our Workday Senior Engagement Manager plays a critical role in building lasting relationships with ERPA’s Workday customers, while managing Phase 1 implementations, as well as a portfolio of AMS and Phase X clients. This role is responsible for budget management, client engagement, and cross-functional team leadership throughout the full project lifecycle. You will contribute to the development of ERPA’s Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.

Key Responsibilities

• Be a culture champion for ERPA’s core values (Empathy, Responsibility, Passion, Agility)
• Be the key connection between our consultants and the client
• Lead multiple Workday engagements concurrently
• Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
• Gauge and report project health and monitor risks, issues, and escalations
• Conduct status updates and manage weekly, monthly and quarterly customer governance.
• Assist with work assignments & resource management for Workday engagements
• Ensure customer satisfaction remains exceptional and customers are referenceable

Experience Requirements

• A minimum of 3 years of experience independently leading commercial Workday engagements throughout the full project lifecycle with a Workday partner (Launch Express is a plus!)
• A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
• Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
• Prior experience managing projects utilizing Smartsheet
• Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
• Must have excellent organizational skills and the ability to manage competing priorities
• Ability to travel up to 25%, as needed
• Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)

This position supports ERPA’s U.S. operations. Employment for this role will be administered through a third-party Employer of Record (EOR), which will serve as the individual’s legal employer in Canada. The selected candidate will work in support of ERPA while employment administration, including payroll, benefits, and applicable employment documentation, will be managed through the EOR. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job.

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non‑disqualifying disability, veteran status, or other protected classification. ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace.

All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification.

Applicants must be legally authorized to work in the United States on a full‑time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us!

Notice: We use E‑Verify to confirm the identity and employment eligibility of all new hires.

ERPA is a client‑centered IT services firm, modernizing and maximizing our clients investments in enterprise applications such as PeopleSoft, Workday, and cloud platforms such as AWS.

Founded in 1999, ERPA stands for its guiding principles: Empathy, Responsibility, Passion, and Agility. We believe that through these principles we can provide the best environment for our employees and the best service and results for our customers.

With over 500 consultants spanning across our business lines, we provide solutions that are scalable, responsive, and elastic. We understand the full solution lifecycle of enterprise applications and cloud platforms and provide managed services, managed projects, managed hosting, contract consulting, and consulting services.

ERPA is proud to be an Equal Opportunity company. We provide a fair and equal employment opportunity for all employees and job applicants regardless of age, color, national origin, ancestry, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Accommodations: Qualified individuals with a disability have the right to request reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation, by sending an e‑mail to [e-mail] and informs us regarding the nature of your request, and provide your contact information. Please do not direct any other general employment related questions to this email. Only inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address.