Sr. Technical Success Analyst

SRED.io; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in innovation funding, SRED.io seeks a Senior Technical Success Analyst to manage client relationships and enhance delivery efficiency. The ideal candidate will have strong expertise in architecture, DevOps, and microservices. This role requires excellent communication skills to bridge technical teams with business objectives and a passion for problem-solving.

Qualifications

• 2+ years of hands-on experience with full software development lifecycle.
• Proven ability managing technical client relationships, onboarding, troubleshooting.
• Experience with microservices architectures and CI/CD pipelines.

Responsibilities

• Lead technical client relationships and drive delivery efficiency.
• Collaborate closely with product and engineering teams.
• Translate business goals into actionable engineering tasks.

Skills

DevOps

microservices

architecture

communication

problem solving

Education

Bachelor’s degree in Computer Science, Software Engineering, or a related technical field

Tools

Jira

Jira Advanced Roadmaps

Docker

Kubernetes

Job description

SRED.io is at the forefront of helping companies fund their innovation goals. We operate in a fast-paced, high-energy environment where execution and efficiency drive success.

We’re hiring a Senior Technical Success Analyst to lead technical client relationships, drive delivery efficiency, and collaborate closely with product and engineering. We’re looking for someone with strong expertise in architecture, DevOps, and microservices who can proactively drive execution and bridge business and technical teams.

Skills :

Bachelor’s degree in Computer Science, Software Engineering, or a related technical field

2+ years of hands-on experience with the full software development lifecycle, from requirements gathering to production deployment

Proven ability to use Jira and Jira Advanced Roadmaps (Plans) to manage delivery timelines, track dependencies, and align cross-functional teams

Demonstrated success in managing technical client relationships , including onboarding, troubleshooting, and coordinating with developers to resolve issues

Strong ability to communicate technical concepts to non-technical stakeholders and translate business goals into actionable engineering tasks

• Experience working with microservices architectures, CI / CD pipelines, or containerized deployments (e.g., Docker, Kubernetes)

If you’re a technically sharp communicator who enjoys solving problems, managing delivery, and working directly with clients and developers— this is your role . Apply now to be part of SRED.io’s mission to simplify innovation funding.

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