Sr. Technical Success Analyst

SRED.io; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

SRED.io is seeking a Senior Technical Success Analyst to enhance client relationships and streamline delivery processes. The ideal candidate has a background in architecture, DevOps, and microservices, with strong communication skills to bridge technical and non-technical teams. This full-time role in Toronto offers the opportunity to influence innovation funding strategies while working in a dynamic environment.

Qualifications

• 2+ years of hands-on experience in the full software development lifecycle.
• Proven ability in managing technical client relationships.
• Experience with CI/CD pipelines and containerized deployments.

Responsibilities

• Lead technical client relationships and drive delivery efficiency.
• Collaborate with product and engineering teams.
• Translate business goals into actionable engineering tasks.

Skills

Architecture

DevOps

Microservices

Communication

Problem Solving

Education

Bachelor’s degree in Computer Science

Software Engineering

Tools

Jira

Docker

Kubernetes

Job description

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Join to apply for the Sr. Technical Success Analyst role at SRED.io

SRED.io is at the forefront of helping companies fund their innovation goals. We operate in a fast-paced, high-energy environment where execution and efficiency drive success.

We’re hiring a Senior Technical Success Analyst to lead technical client relationships, drive delivery efficiency, and collaborate closely with product and engineering. We’re looking for someone with strong expertise in architecture, DevOps, and microservices who can proactively drive execution and bridge business and technical teams.

Skills

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field
• 2+ years of hands-on experience with the full software development lifecycle, from requirements gathering to production deployment
• Proven ability to use Jira and Jira Advanced Roadmaps (Plans) to manage delivery timelines, track dependencies, and align cross-functional teams
• Demonstrated success in managing technical client relationships, including onboarding, troubleshooting, and coordinating with developers to resolve issues
• Strong ability to communicate technical concepts to non-technical stakeholders and translate business goals into actionable engineering tasks
• Experience working with microservices architectures, CI/CD pipelines, or containerized deployments (e.g., Docker, Kubernetes)
  
  

If you’re a technically sharp communicator who enjoys solving problems, managing delivery, and working directly with clients and developers—this is your role. Apply now to be part of SRED.io’s mission to simplify innovation funding.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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