Sr System Account Manager

Waters Corporation; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Waters Corporation in the Greater Toronto Area seeks an Account Manager to drive sales of Ultra Performance Liquid Chromatography systems, Mass Spectrometers, software, consumables and services, while building lasting customer relationships.

You will develop and execute territorial plans, travel as needed, and work with specialists and marketing to deliver an aggressive call cycle and business development.

Qualifications

• Degree in chemistry, biology or biochemistry required.
• 2+ years field sales experience.
• 3+ years chromatography experience; UPLC/MS a plus.
• Excellent written and verbal English communication skills.
• Valid driver’s license in good standing.
• Ability to travel overnight and internationally as needed.

Responsibilities

• Meet or exceed sales targets.
• Maintain installed base customer satisfaction.
• Develop new prospects and penetrate accounts.
• Visit customers daily to highlight Waters solutions.
• Build technical competency on Waters solutions.
• Stay current on vertical markets dynamics, application trends, and competitive information.
• Provide information to marketing to create business development programs.
• Fully utilize Sales contact management tools and applications.
• Submit accurate and timely monthly sales forecasts.
• Develop business through monthly plans of action.

Skills

Field sales experience

Communication skills

Interpersonal skills

Travel readiness

Prospecting

Professional attitude

Adaptability

Driver's license

English proficiency

Chromatography knowledge

Self-driven

Education

BSc/Master/PhD in chemistry/biology/biochemistry

Job description

Overview

Waters is seeking a dynamic individual to fill the position Account Manager located in the Greater Toronto Area of Canada. Responsibilities include driving sales of our full range of products and services including Ultra Performance Liquid Chromatography Systems, Mass Spectrometers, Software, Consumables and Services. The desired candidate should be a self starter in developing and implementing a Territorial Business Plan working in unison with their assigned specialists and marketing colleagues in delivering an aggressive call cycle and business development activities. The foundation of the Account Manager’s role is to develop a keen understanding of the customers’ needs and challenges, designing solutions with lasting and meaningful business impact to our customers.

Responsibilities

• Meet or exceed sales targets
• Maintain installed base customer satisfaction
• Aggressively develop new prospects and penetrate competitive accounts
• Visit customers on a daily basis to highlight Waters solutions and help customers with their challenges
• Build technical competency on Waters solution and to be perceived by customers as a credible resource
• Keep current on vertical markets dynamics, application trends, and competitive information
• Provide information to marketing team to create business development programs
• Fully utilize of our Sales contact management tools and applications
• Submit accurate and timely monthly sales forecasts
• Develop business through monthly plans of action

Qualifications

• Degree BSc/Master/Ph.D in scientific areas such as chemistry, biology, or biochemistry
• 2+ years field sales experience
• At least 3 years of chromatography experience. UPLC, Mass Spec, field service and/or marketing is a plus
• Action orientated and self-driven for results
• Good communication and presentation skills
• Good organization/planning/time management skills
• Strong prospecting discipline
• Strong interpersonal skills and a good listener
• Mature disposition, positive attitude and strong sense of commitment
• Adaptive to dynamic and changing environment
• Strong technical background in analytical technologies, especially LC and MS
• Valid driver's license in good standing
• Ability to travel overnight and internationally as needed
• Excellent written and verbal English communication skills

Company Description

Waters Corporation (NYSE:WAT)is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state,and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status,or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words

Liquid Chromatography, Mass Spectrometry, HPLC, UPLC, UHPLC, MS, QQQ, TOF, QTOF, Single Quad, Triple Quad, Orbitrap, CRM, Salesforce, Marketing, BID, RFP, RFQ, proposal, sales, Consumables, Service, Chemistry, laboratory instruments, equipment, capital instrument, business development