Sr. Software Engineer (Python & AWS)

Tata Consultancy Services; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

Tata Consultancy Services Canada Inc. is seeking an experienced Sr.

Software Engineer – Contact Centre Innovation & GenAI to drive innovation, implement cloud capabilities, and build GenAI solutions for global contact center environments. In this role you will participate in design, development, and rollout of foundational cloud capabilities, collaborate with cross-functional teams, and create technical design artifacts.

Qualifications

• Senior Software Engineer with full-stack experience and cloud focus.
• Proven ability to build scalable Python/AWS systems.
• Experience delivering GenAI solutions in contact center environments.

Responsibilities

• Design, develop, and roll out foundational cloud capabilities.
• Collaborate with cross-functional teams on software delivery, cloud, GenAI, and DevOps.
• Create design artifacts describing data models, interfaces, and integrations.
• Adopt global software engineering best practices.
• Implement GenAI solutions in production.

Skills

Python

AWS

GenAI

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Sr. Software Engineer – Contact Centre Innovation & GenAI

Primary Skills: Python, AWS

Role Overview

We are looking for an experienced Full-Stack Software Engineer with software development experience. The role will focus on driving innovation, implementing cloud capabilities, and building GenAI solutions for global contact center environments.

Roles and Responsibilities

• Participate in the design, development, and rollout of foundational cloud capabilities.
• Collaborate with cross-functional teams to implement software delivery, cloud, GenAI, and DevOps processes.
• Create and maintain technical design artifacts describing application functionality, solution designs, data models, interfaces, and integrations.
• Contribute to and adopt global reusable software engineering best practices.
• Implement GenAI solutions.
• Build large-scale and complex software systems using Python and AWS.

Salary Range - CA$ 90,000 - CA$ 110,000 Per Year

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.