Sr. Site Reliability Engineer

OpenText; Richmond Hill; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join a leading company in information management as a Senior Cloud Engineer/Site Reliability Engineer to enhance system stability and performance. You will handle cloud infrastructure, support cybersecurity products, and lead junior engineers, ensuring excellence in cloud operations and security compliance.

Qualifications

• Minimum 4 years of relevant industry experience in cloud and SRE.
• Experience with AWS and container technologies.
• Knowledge of compliance programs like ISO 27001 or GDPR.

Responsibilities

• Support and configure AWS infrastructure for cybersecurity products.
• Maintain system uptime and apply security patches.
• Mentor junior engineers and document cloud architecture.

Skills

Cybersecurity concepts

Scripting languages

Education

Bachelor’s degree in Computer Science

Tools

Docker

Kubernetes

Amazon Web Services (AWS)

Jenkins

Git

Terraform

Job description

Hiring Manager: Brian Lawrence

Talent Acquisition Advisor: Draun Raval

Job Code Level: IZ-CLD-P3

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YOUR IMPACT
As a Senior Cloud Engineer/Site Reliability Engineer (SRE), you will play a pivotal role in implementing, managing, and troubleshooting cloud infrastructure-based solutions for our organization. Your focus will be on enhancing system stability, scalability, and performance. Your expertise in cloud technologies and SRE principles will drive the success of our cloud initiatives and ensure our systems operate seamlessly.

WHAT THE ROLE OFFERS
• Provide direct operations support for our cybersecurity products and technologies, including AWS infrastructure and product configuration/function responsibilities.
• Participate in strategic planning and execution for cloud and application security.
• Maintain uptime, security, and apply product and infrastructure patches across all cloud environments.
• Lead and mentor junior team members, fostering a culture of continuous learning, collaboration, and system reliability.
• Develop and maintain cloud architecture documentation, including diagrams, technical specifications, and best practices, to facilitate effective communication and knowledge sharing among teams.
• Configure and manage cloud environments using infrastructure-as-code (IaC) automation tools to provision and scale resources efficiently while maintaining system reliability.
• Implement and enforce robust cloud security measures, including access controls, data encryption, and vulnerability assessments, to safeguard sensitive information and ensure compliance with relevant regulations.
• Perform regular performance analysis, capacity planning, and proactive monitoring to identify optimization opportunities, mitigate risks, and address scalability challenges.
• Apply Site Reliability Engineering (SRE) principles and practices to drive reliability improvements, including incident response, post-incident analysis, and system resilience initiatives.
• Stay up to date with emerging cloud technologies, industry trends, and SRE methodologies, and provide recommendations for their adoption to enhance our cloud infrastructure and reliability practices.

WHAT YOU NEED TO SUCCEED
• Bachelor’s degree in Computer Science, Information Technology, or cloud-focused certifications combined with four years of relevant industry experience.
• 1-5 years of experience in:
• Supporting applications deployed via Docker or Kubernetes-based containers.
• Working with Amazon Web Services (AWS) or similar cloud platforms.
• Linux or Windows system administration.
• Using DevOps tools and environments like Jenkins, Git, and Terraform.
• Managing Aurora/Postgres and other modern databases.

Preferred Knowledge and Skills:
• Strong understanding of cybersecurity concepts/technologies.
• Proficient with scripting languages like Python, PowerShell, and shell scripting.
• Experience/knowledge in Terraform, GitLab, and Packer (big plus).
• Background in monitoring tools such as Zabbix, Grafana, CloudWatch, and others.
• Experience with compliance programs and frameworks such as ISO 27001, GDPR, FedRAMP/FISMA, SOC 2, or PCI DSS.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.