Senior Site Reliability Engineer

TripStack Inc.; Toronto; On-site; CAD 109,000 - 119,000; Full time

Job summary

A dynamic travel tech startup is looking for a Senior Site Reliability Engineer to ensure system stability and performance. You will collaborate closely with Software Engineers to automate and improve processes, leveraging tools like Puppet and Kubernetes in a hybrid environment. This role requires significant experience with Unix/Linux infrastructure and hands-on programming skills in Python and Golang. Join a company that values accountability, urgency, and innovation in a collaborative team setting.

Qualifications

• 10+ years managing Unix/Linux based infrastructure.
• Experience with cloud infrastructure (AWS, GCP).
• Hands-on experience with databases like Kafka and PostgreSQL.

Responsibilities

• Provision, install, secure, monitor, and maintain Unix/Linux servers.
• Develop automation scripts using Golang and Python.
• Mentor other team members to grow technical expertise.

Skills

Critical thinker

Problem-solving skills

Team player

Excellent interpersonal skills

Communication skills

Education

Bachelor's degree or higher in Computer Science or related field

Tools

Puppet

Terraform

Kubernetes

Docker

CI/CD systems (e.g., Jenkins, Concourse)

Job description

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Description

About Tripstack

We are travel tech entrepreneurs, changing the way millions of people travel.

Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don’t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest in the travel industry.

We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are plenty of challenges to champion.

The Role

As a Senior member of the Site Reliability Engineering Team working closely with Software Engineers, you will be helping them to deploy and operate various production systems and processes. As our SRE, you will be in charge of ensuring the highest levels of stability, uptime, security, maintainability, scalability and performance of our production systems.

We run a hybrid environment, consisting of both cloud and datacentre-based infrastructure. SRE team members deal with both cloud and on-prem, yet this role requires more focus and skillset on the datacentre-based environments.

In addition, you will be developing new features and writing scripts and programs for automation using Golang and Python. There’s no hard and fast rule as to which of these languages to use, other than just use the best tool for the job. We expect you to take ownership and to start implementing solutions and solving problems right away. We will expect you to contribute ideas to improve our architecture and our processes in addition to writing code.

Responsibilities

• Understand and utilize various open source technologies
• Provision, install, secure, monitor, manage and maintain Unix / Linux servers on scale using Puppet and Terraform / Kubernetes
• Experience with Cisco networking (e.g. Nexus, catalyst, UCS, Firepower, Meraki, etc.)
• LAN / WAN networking (routing, switching)
• Experience with enterprise storage systems (ex. Nimble, Pure)
• Build independent web based tools, microservices and solutions
• Write scripts and automation using Golang and Python
• Configure and manage data sources like Kafka, PostgreSQL, Memcache, Redis, Elasticsearch, etc
• Use various tools (e.g. Foreman, Puppet, Kubernetes, Terraform, etc.) to orchestrate solutions
• Understand how various systems work and their dependencies
• Understand how IT and Infrastructure operations are managed
• Ensure Unix / Linux standards, processes, procedures and security best practices are implemented, efficient, effective and documented
• Mentor other team members and grow the team’s technical level and expertise

Requirements

Desired Skills and Experience :

• Bachelor's degree or higher in Computer Science or related technical field experience
• 10+ years of experience in managing Unix / Linux based infrastructure
• 10+ years of hands-on experience at least one programming language
• 10+ years of hands-on experience with databases including Kafka, PostgreSQL, Memcache, Redis & Elasticsearch
• Working knowledge of complex web hosting configuration components, including firewalls, load balancers, web servers, application servers and databases
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Excellent interpersonal, documentation and communication skills
• Ability to secure and lock down systems
• Disaster recovery planning and experience building high availability systems
• AWS and / or GCP experience
• Experience with docker and Kubernetes
• Experience with CI / CD systems such as Jenkins and Concourse
• Solid understanding of networking (L3 / L4 routing)

What it takes to succeed here

Ambition and dedication to make a difference and change the way people travel; Where we always play to each other's strength in a high performing team reaching for our common goal. We hold ourselves to the highest expectations, and move with a sense of urgency and hold ourselves accountable and win by staying true to what we believe in.

Learn more about our values here

What we offer

We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

At TripStack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.

TripStack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.

Learn more about us at www.tripstack.com

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Software Development

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Site Reliability Engineer • Toronto, ON, Canada