Sr. Sales Coordinator -CPG/Retail

Upper Canada Soap; Mississauga; Hybrid; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Employee Assistance Program (EAP)

Hybrid work schedule

Supportive team environment

Growing industry

Job summary

Upper Canada Soap, a long-standing beauty and wellness company in Canada, seeks a Senior Sales Coordinator to streamline sales activities, support the team, and ensure smooth operations.

You will manage Canadian independent accounts, prepare proposals, and coordinate product listings and samples while maintaining high service levels. The role requires organization, strong communication, and teamwork in a hybrid work setting.

Qualifications

• 2–4 years of experience in a sales coordinator, office administrator or executive assistant role, preferably in the beauty, bath, health and retail industry.
• Experience with navigating and managing customer portals.
• Excellent computer skills, including Microsoft Word, Excel, Outlook and PowerPoint.
• Strong multitasking skills with the ability to manage multiple priorities.
• Ability to work independently with little direction, as well as in a team environment.

Responsibilities

• Coordinate sales activities and support the team to meet sales goals.
• Manage the Canadian Independent customer accounts and be the primary contact.
• Prepare customer proposals, follow up on quotes and order processes.
• Create and manage sales presentations and materials for reps and customers.
• Support productivity by providing up-to-date product details and order information to reps.

Skills

Communication skills

Organizational skills

Problem-solving

Team collaboration

Adaptability

Education

High school diploma or certificate in business administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Upper Canada Soap is an industry leader with over 50 years and an innovator in the world of bath, beauty, and wellness. Our head office is located in Canada, with other offices in the UK and US.

We are seeking a passionate and driven Senior Sales Coordinator to join our dynamic team and contribute to the growth of our company. If you're a highly organized individual, with great administrative skills and able to professionally liaison with internal and external customers, then this is the opportunity you've been waiting for. The sky is the limit, and we want fearless, like-minded people to soar with us!

YOUR ROLE IN THE COMPANY:

As our Senior Sales Coordinator, you will be the backbone of our sales team. You will play a vital role in coordinating sales activities, supporting the team, and ensuring smooth operations to help us meet and exceed our sales goals. Your proactive approach and attention to detail will be key to our success.

AS WELL AS:

• Manage the Canadian Independent customer accounts, serving as the primary point of contact and ensuring exceptional customer service.
• Prepare customer proposals, follow up on all quotes and order processes
• Create and manage sales presentations.
• Support the enhancement of productivity for independent sales representatives by providing them with up-to-date, high-quality support materials, such as product details and order management.
• Provide support for setting up new accounts and managing product listings. Navigate and manage online product setup portals.
• Perform general administrative tasks, including photocopying, faxing, mailing, and filing.
• Prepare and maintain sales reports as needed.
• Organize product samples for customer meetings and coordinate their return and refiling to the showroom and/or warehouse in accordance with the Company’s sample procedures.
• Coordinate the distribution of product samples to sales staff and external customers.
• Assist the sales team with project-based work and travel arrangements.
• Attend and represent the Company at tradeshows, as needed.
• Create trackers to maintain customer timelines and internal processes.
• Perform additional tasks as needed, related to the role.

OUR IDEAL CANDIDATE:

• High school diploma or certificate in business administration, sales, or marketing is preferred.
• 2-4 years of prior experience in a sales coordinator, office administrator or executive assistant role, preferably in the beauty, bath, health and retail industry.
• Experience with navigating and managing customer portals.
• Excellent computer skills, including Microsoft Word, Excel, Outlook and PowerPoint.
• Strong multitasking skills with the ability to manage multiple priorities.
• Quick to learn and adapt. Able to pivot work priorities to meet the dynamic demands of the business.

WHAT YOU’LL NEED TO SUCCEED:

• Able to maneuver a fast-paced work environment.
• Strong communication skills, both written and verbal. As well as listening skills.
• Excellent attention to detail and problem-solving skills.
• Great interpersonal skills. Able to professionally interact with people and work on group projects.
• Enjoys taking on exciting challenges and seeking new opportunities.
• Prefers working in unconventional ways or on tasks that require creativity.
• Ability to work independently with little direction, as well as in a team environment.
• Ability to prioritize tasks effectively. Good administrative, organizational, and problem-solving skills.
• High level of integrity and excellent work ethic.
• Passionate about beauty – prior experience or a genuine interest in the beauty industry is a plus.

WHAT TO EXPECT AT OUR OFFICES:

• High degree of computer focus for long durations.

WHY YOU’LL WANT TO JOIN OUR TEAM:

• Health, Dental, Vision and EAP benefits
• Hybrid work schedule – in person to start.
• Supportive team environment
• A growing industry!

SALARY:

$55,000 -$65,000

At Upper Canada Soap, we value the unique skills and experiences that each individual brings to our team and welcome all interested candidates to apply. We strongly encourage applications from members of equity-deserving communities, including Indigenous, Black, racialized individuals, women, people with disabilities, and those with diverse gender identities, expressions, and sexual orientations. UCS is committed to providing reasonable accommodations to applicants upon request.

• Thank you for your interest in joining our team. Please note that only candidates selected for further consideration will be contacted.