Sr Sales and Operations Coordinator

Herc Rentals Inc.

Edmonton

On-site

CAD 65,000 - 90,000

Full time

23 hours ago

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Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

Paid vacation time off

Job summary

Herc Rentals Inc. in Edmonton, AB, is seeking a Senior Sales & Operations Coordinator to organize equipment availability, dispatch, and logistics for our branch.

You will coordinate with sales, transportation, and drivers to ensure timely deliveries and quotes, while maintaining accurate inventory and system data. The role requires strong communication, problem-solving, and multitasking abilities, with a focus on customer service and safety.

Qualifications

Highly organized and tech-savvy professional with strong communication skills.
Experience in equipment rental, logistics, or related industry preferred.
Knowledge of fleet coordination, dispatching, inventory management, or transportation coordination.

Responsibilities

Coordinate equipment availability and fleet utilization to meet customer rental needs.
Collaborate with branch personnel and other locations to source, transfer, and exchange equipment.
Schedule and track equipment movements with transportation providers and drivers.
Provide accurate equipment data to support contracts and quotes.
Maintain inventory records and support purchasing and administrative processes.
Respond to customer inquiries via phone and email with excellent service.
Use RentalMan and other systems to manage equipment availability and customer data.
Assist with operational planning to maximize efficiency and minimize downtime.
Build strong relationships with internal teams, customers, vendors, and partners.
Identify and resolve operational challenges with urgency and professionalism.
Participate in an on-call rotation to support branch operations as needed.

Skills

Initiative

Team collaboration

Multitasking

Communication

Problem-solving

Customer service

Tools

RentalMan

Oracle ERP

Job description

Sr Sales and Operations Coordinator

Edmonton, AB, CAN, T6E 5P6

Employment Status: Full-time

Posting Start Date: 11/3/26

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 615 locations and has about 12,000 employees in North America as of September 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

At Herc Rentals, our success is built on teamwork, customer commitment, and operational excellence. We are currently seeking a highly organized and proactive Senior Sales & Operations Coordinator to join our growing team. This is a key branch position responsible for coordinating equipment availability, dispatching and logistics activities, inventory accuracy, and communication between customers, sales representatives, transportation providers, drivers, and branch teams.

This role is ideal for an operations-minded professional who thrives in a fast-paced environment, enjoys solving problems, coordinating multiple priorities, and learning the equipment, tools, and accessories needed to support our customers' jobsite requirements. Success in this role requires strong communication skills, attention to detail, adaptability, and the ability to effectively manage competing priorities in a busy branch environment.

Schedule: Monday - Friday, flexibility to work either 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM, with participation in an on-call rotation.

What you will do...

Coordinating equipment availability and fleet utilization to support customer rental needs.
Working closely with branch personnel and other Herc Rentals locations to source, transfer, and exchange equipment.
Collaborating with Transportation providers and drivers to schedule and track equipment movements.
Providing accurate equipment availability and operational information to support contract creation and customer quotes.
Maintaining equipment inventory records and supporting purchasing and administrative processes.
Responding to customer inquiries via phone and email while delivering exceptional customer service.
Utilizing RentalMan and other business systems to manage equipment availability, customer information, and operational activities.
Supporting operational planning to maximize efficiency and minimize downtime.
Building strong working relationships with internal teams, customers, vendors, and transportation partners.
Identifying and resolving operational challenges with a sense of urgency and professionalism.
Participating in an on-call rotation to support branch operations and customer requirements as needed.

Requirements

We're seeking someone who is highly organized, technology-savvy, and enjoys working in a collaborative team environment.

Experience in equipment rental, construction, industrial services, transportation, logistics, or a related industry.
Knowledge of construction equipment, contractor tools, floor care equipment, or related rental products is considered a strong asset.
Previous experience with fleet coordination, dispatching, operations support, equipment scheduling, or inventory management.
Experience using RentalMan is considered a strong asset.
Experience with Oracle or other ERP systems is an asset.
Strong computer skills and ability to learn new systems quickly.
Excellent verbal and written communication skills.
Exceptional organizational and multitasking abilities.
Strong problem-solving and decision-making skills.
Ability to work effectively in a fast-paced, high-volume environment.
Professional, mature, and customer-focused approach.
Demonstrated ability to build positive working relationships across departments.
Ability to safely lift up to 50 pounds frequently.
Must be able to work indoors and outdoors when required of the job.
Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
Ability to sit, stand, and walk for extended periods of time.

Skills

Takes initiative and proactively identifies solutions.
Asks the right questions to ensure accuracy and efficiency.
Enjoys collaborating with others and contributing to a team-oriented culture.
Maintains a positive attitude under pressure.
Has a strong work ethic and commitment to customer service.
Demonstrates curiosity and initiative in learning equipment applications and product knowledge.
Thrives in a busy environment with competing priorities and can effectively manage multiple tasks without losing attention to detail.

Req #:

72665

Type:

Replacement

Pay Range:

Negotiable based on experience + Benefits

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy