Sr. Program Manager - Stores & Social

eBay; Toronto; On-site; CAD 90,000 - 140,000; Full time

Job summary

An established industry player is seeking a dynamic Sr. Program Manager to lead complex programs within their Advertising organization. This role focuses on enhancing Stores and Social products, requiring a strategic thinker who can manage execution from inception to delivery. Collaborating with diverse teams, you will influence key decisions, analyze metrics, and ensure customer satisfaction while balancing business needs with technical constraints. If you thrive in a fast-paced, innovative environment and have a passion for e-commerce, this opportunity is perfect for you.

Qualifications

• 10+ years experience with cross-functional partners.
• 5+ years managing product/tech programs.
• Proven track record in managing large-scale projects.

Responsibilities

• Own program strategy and ensure customer satisfaction.
• Analyze metrics and competitive landscape for informed decisions.
• Lead planning processes and improve operational rhythms.

Skills

Program Management

Leadership

Negotiation

Analytical Skills

Communication Skills

Education

Bachelor's degree in Business, Engineering, or Computer Science

Tools

Airtable

Jira

Google Suite

Job description

Join to apply for the Sr. Program Manager - Stores & Social role at eBay

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets worldwide. We’re committed to innovation and reinvention in ecommerce, fostering authenticity, bold ideas, and a diverse, inclusive environment where everyone can bring their authentic selves to work.

The Advertising Team at eBay is revolutionizing advertising with innovative ad-tech solutions to optimize ad monetization and user experience. We are also reinventing our Stores and Social platforms to create delightful experiences for our sellers and buyers.

About The Role

We are seeking a Sr. Program Manager to lead a complex program within our Advertising organization, focusing on our Stores & Social product. You will craft strategy, manage execution from inception to delivery, and collaborate with stakeholders across various functions including product management, engineering, marketing, sales, and operations.

What You Will Accomplish

• Own your program by setting strategic direction and ensuring customer satisfaction.
• Influence, negotiate, and make key decisions to achieve targets.
• Analyze metrics and competitive landscape to inform next steps.
• Identify and mitigate risks proactively, perform root cause analysis.
• Lead planning processes and improve operational rhythms within the team.
• Balance business needs with technical constraints, gaining consensus across teams.
• Enhance organization standards through strong program management practices.

What You Will Bring

• Bachelor’s degree in Business, Engineering, Computer Science, or related field; 10+ years working with cross-functional partners; 5+ years managing product/tech programs.
• Technical background to lead engineering discussions.
• Experience in end-to-end product delivery with diverse teams.
• Leadership through influence, negotiation, and accountability.
• Ability to operate independently, manage ambiguity, and work globally.
• Hands-on approach with ownership mentality.
• Clear communication skills, including presentations and documentation.
• Proven track record in managing large-scale projects, familiarity with Agile, Lean, Six Sigma.
• Proficiency with tools like Airtable, Jira, Google Suite is preferred.
• Experience in Ads and/or E-commerce is a plus.

For more details, see the Talent Privacy Notice and eBay's commitment to diversity and accessibility. To apply or request accommodations, contact [e-mail].