Sr Operations Team Lead - Firm Control and Corporation Actions

Bank of America; Toronto; On-site; CAD 108,000 - 154,000; Full time

Job summary

Bank of America in Toronto seeks an experienced leader to drive process improvements in documentation and coordinate cross-team initiatives within capital markets. You will mentor staff, oversee performance, and shape development plans while ensuring compliance with regulatory and risk controls.

This role emphasizes staff development, collaboration across affiliates, and driving efficiency in trade support and operations within a finance-focused environment.

Qualifications

• Minimum 10 years of experience in the Brokerage industry supporting Capital markets with 5+ years of direct people management.
• Strong leadership experience including leading teams and managing performance.
• Experience across multiple trade support, operations, or related capital markets disciplines.

Responsibilities

• Drive continuous improvement initiatives within documentation processes.
• Promote innovation by bringing in new ideas to enhance efficiency and team engagement.
• Collaborate across teams and affiliate stakeholders on front-to-bank opportunities to reduce client impact and risk.
• Responsible for staff reviews and development plans.

Skills

Brokerage industry

People management

Trade support

Leadership

Talent development

AI tools

Regulatory rules

Risk & controls

Education

Post-secondary degree or diploma

Tools

AI tools

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

• Drive continuous improvement initiatives within documentation processes
• Promote innovation by bring in new ideas and solutions to enhance efficiency and team engagement
• Collaborate across teams and affiliate stakeholders on front to bank opportunities to reduce client impact and risk
• Responsible for staff reviews and development plans

Qualifications

• Post-secondary degree or diploma, or an equivalent combination of education and relevant industry experience
• Minimum 10 years of experience in the Brokerage industry supporting Capital markets with 5+ years of direct people management
• Broad experience across multiple trade support, operations, or related capital markets disciplines
• Proven people leadership experience, including leading teams and managing performance
• Strong commitment to talent development, including coaching, succession planning, and creating meaningful development opportunities for team members
• Experience in process improvement, project implementation, AI tools would be advantageous
• The candidate should have exposure to regulatory rules, industry clearing, depository functionality and general trade processing plus settlement flows
• Strong understanding of Risk and Control frameworks

Desired Qualifications

• Demonstrated success leading projects and process improvement initiatives that strengthen controls, reduce risk, and improve operational efficiency
• Active participation in industry associations, working groups, or committees is considered an asset

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

This posting is for an existing open position.

Hours Per Week

37.5

Pay Transparency details

CA - Toronto - 181 BAY ST (101803)Pay and benefits informationPay range$108,000.00 - $154,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide competitive benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.