Sr Manager, Technology Delivery

Techtronic Industries Canada Inc.; Toronto; On-site; CAD 92,000 - 136,000; Full time

Job summary

Techtronic Industries Canada Inc. is seeking a Sr Manager of Technology Delivery based in Toronto. This role is pivotal for managing technology solutions that enhance business operations. The successful candidate will drive initiatives by collaborating with key stakeholders, ensuring the alignment of technology with business objectives, and mentoring junior staff. A competitive salary package including health benefits and a performance-based bonus is offered.

Benefits

Extensive health benefits, including vision and dental care

Retirement Savings Plan with Employer Matching Contributions

Paid time off and employee discount programs

Annual $500 Wellness Program allowance

Competitive Base Salary, plus 30% annual bonus

Qualifications

• Proven program management skills with high business value delivery.
• Experience in managing change across IT and business functions.
• Strong organizational abilities for balancing project and operational needs.

Responsibilities

• Collaborate with business stakeholders to achieve priorities through technology.
• Manage technology initiatives and report progress to stakeholders.
• Evaluate applications and recommend optimization for business processes.

Skills

Project Management

Change Management

Technical Requirements Translation

Strong Communication Skills

Process-Oriented Thinking

Education

Certification in Project/Program Management (PMP, PgMP)

Tools

MS Project

Jira

MS Power BI

ServiceNow

Job description

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At TTI, people come for the opportunity and stay for the culture!

Job Description:

Sr Manager, Technology Delivery

Techtronic Industries Inc. | Milwaukee, RYOBI, Hoover

Full-Time | Permanent | Toronto Head Office (3381 Steeles Ave E) | M2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, outdoor equipment, and floorcare products? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee, RYOBI, and Hoover, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

Position Description

Techtronic Industries Canada Inc. is looking to hire a Sr. Manager of Technology Delivery that will report to the IT leader for our Canadian organization. This role will be the single point of contact of entry and engagement for all business enabling technology services across all TTI Canada’s business units.

The Sr. Manager is responsible for the collection, prioritization, reporting and delivery of technology solutions to enable and improve planned business outcomes. This leader is also accountable for the continuous improvement and delivery of end-user technologies and processes across all TTI Canada’s operating locations. A component of the role will include mentorship and development of junior staff members towards business outcome enabling thought processes.

The successful candidate will bring exceptional project organization skills, strong visual articulation of key metrics, ability to relate technology actions to business outcomes, and management skills to motivate and develop others.

What You Will Do

• Collaborate with and influence key business stakeholders to help achieve business priorities more effectively and efficiently through technology solutions
• Organize the existing pipeline of business and technology initiatives
• Continuously groom the initiative backlog to ensure alignment with high value business priorities
• Produce and manage detailed technical and project implementation plans
• Report on key initiatives to relevant stakeholders
• Maintain an ongoing cadence with functional leaders in the business to understand their needs and work to deliver creative technology solutions
• Maintain and enhance current technology capacity plan to efficiently articulate IT working priorities and coordinate with project delivery demands
• Organize and publish existing dashboards and develop new KPIs to articulate technology delivery health to communicate and manage business expectations
• Measure and track the value of outcomes being delivered in the initiative pipeline
• Support IT strategy and vision by executing on defined priorities across the 5 IT pillars with a focus on business enablement
• Evaluate existing business applications and create opportunities for optimization and standardization to Enterprise-grade solutions and platforms
• Collaborate with our extended TTI teams across North America and globally as necessary to achieve synergies across end-user technology and business optimization outcomes
• Develop and elevate the skillsets and capabilities of IT team members supporting the technology processes and delivery under this capability
• Travel may be required
  
  
  

What You Will Bring

• Demonstrated success in program management delivering high business value
• Strong change management skills to influence and demonstrate value across IT and business functions; ITIL Change Management certification would be an asset
• Strong organizational and prioritization skills to balance project demands with operational needs
• Ability to understand technical requirements and translate these into business solutions understood by various audiences
• Experience with end-user technologies and processes to ensure our business is optimally leveraging technology to stay productive and efficient
• Strong communication skills (English written and verbal) including creating visualizations to articulate project health, status and measured KPIs
• Certification in Project/Program Management such as PMP, PgMP
• Experience with project and program management tools; MS Project, Jira preferred
• Experience with reporting and visualization tools; MS Power BI, MS PowerPoint preferred
• Familiarity with Service Management tools; ServiceNow preferred
• Experience with implementing new tools, techniques, methodologies and principles that will increase IT and business effectiveness, productivity and operational efficiency
• Strong process-oriented thinking with working knowledge of ITIL processes or Six Sigma methodologies an asset
  
  
  

What You Will Benefit From

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive Base Salary, plus 30% annual bonus
• iPhone, and laptop
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance
  
  
  

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Consumer Services

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