Sr. Manager, Process Engineering

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

CIBC is seeking a Senior Manager, Process Engineering to lead governance and management of enterprise standards. The role involves analyzing complex problems, developing automation solutions, and fostering strong relationships across teams. This position offers a hybrid work arrangement, competitive salary, and a focus on personal growth.

Benefits

Competitive salary

Incentive pay

Defined benefit pension plan

Employee share purchase plan

Vacation

Wellbeing support

MomentMakers recognition program

Purpose Day

Qualifications

• Experience in Six Sigma, Lean Manufacturing, or process engineering.
• Certified professional in Green Belt or Black Belt.

Responsibilities

• Conduct ongoing process reviews and recommend solutions.
• Develop automation solutions and present recommendations to senior management.
• Lead transformative projects and initiatives.

Skills

Communication

Leadership

Teamwork

Process Improvements

Continual Improvement

Education

Green Belt or Black Belt certification

Tools

AutoML

Automation Tools

Power Automate

Power BI

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As a member of CIBC’s Technology Architecture Governance and Standards team, you will be responsible for providing advice and consultation for the governance of and end-to-end management for enterprise standards. The role offers governance-based leadership, interpreting complex information related to technology, cyber, and operational requirements into standard requirements, with a focus on automation. The Senior Manager, Process Engineering will work closely with various architecture and technology teams to ensure governance controls operate effectively and efficiently.

At CIBC, we enable an optimal work environment to help you thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement, spending 1-3 days per week on-site, with other days remote.

How You'll Succeed

• Conducting Process and Other Assessments: Perform ongoing process reviews to identify issues early and recommend solutions. Stay updated on industry best practices to identify process improvement opportunities, including automation. Interpret problems shared by senior management to lead resolution efforts.
• Understanding Regulatory, Operational Risk, and Industry Best Practices: Work closely with internal and external partners to assess requirements and facilitate discussions to meet governance needs.
• Build strong relationships: Lead discussions, listen actively, and ask questions to ensure requirements are met and sustainability is governed.
• Problem Solving: Develop creative solutions and innovative approaches to issues and opportunities.
• Automation: Identify automation opportunities, build the business case, and develop automation solutions using Power Automate and Power BI.
• Champion risk / compliance / governance culture: Support end-to-end compliance and risk management as a subject matter expert, guiding a diverse team of architecture and technology professionals. Maintain a collaborative environment and assist team members in resolving organizational, operational, and process challenges.
• Presenting Recommendations: Present ideas and recommendations to senior management to secure buy-in and drive execution. Overcome resistance by persuasively communicating the need for transformation and continuous improvement.
• Leadership Skills: Take ownership of and lead transformative projects and initiatives. Proactively gather data, stakeholder feedback, and provide informed guidance. Support your team in problem resolution and project execution.

Who You Are

• You give meaning to data: You enjoy analyzing complex problems and making sense of information. You communicate detailed insights effectively and impactfully.
• You embrace and champion change: You continuously evolve your thinking and working methods to deliver your best.
• Your influence makes an impact: You understand that relationships and networks are key to success and inspire others to achieve outcomes.
• You’re a certified professional: You hold current accreditation and good standing in Green Belt or Black Belt certification.
• You have experience in: Six Sigma, Lean Manufacturing, process engineering, or related business functions such as operations, strategy, organizational design, or IT.
• Values matter to you: You bring your authentic self to work and uphold our values of trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are our priority. We focus on your strengths and ambitions to help you reach your potential. We aim to provide a meaningful career, not just a paycheck.

• Recognition through competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, employee share purchase plan, vacation, wellbeing support, and MomentMakers recognition program.
• Innovative spaces and tools that facilitate collaboration and solution development for our clients.
• A culture supporting your ambitions through initiatives like Purpose Day, a paid day off for personal growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to inclusion and accessibility. If you need accommodations, contact [e-mail].
• You must be legally eligible to work at the specified location and possess any necessary permits.
• We may require completion of assessments and tests to better understand your skills and potential.

Job Details

Location: Toronto-81 Bay, 22nd Floor

Employment Type: Regular

Weekly Hours: 37.5

Skills

AutoML, Automation Tools, Communication, Continual Improvement, Leadership, Process Engineering, Process Improvements, Six Sigma, Teamwork