Sr Manager, IT

Agilus Work Solutions; Markham; On-site; CAD 110,000 - 140,000; Full time

Job summary

An established industry player is seeking a Sr Manager in IT to drive excellence and continuous improvement in operations. This pivotal role involves optimizing IT processes, developing metrics for performance tracking, and exploring AI solutions to enhance efficiency. The successful candidate will lead initiatives that align IT with business goals, manage budgets, and foster collaboration across departments. Join a positive corporate culture that values innovation and professional growth while enjoying a competitive salary and comprehensive benefits. If you're ready to make a significant impact in the utilities industry, this opportunity is for you.

Benefits

10% - 15% bonus based on performance

Comprehensive benefits effective immediately

RSP and Profit Sharing plans

Competitive vacation allotment

Flexible work-life balance

Positive corporate culture

Opportunities for professional growth

Qualifications

• Proven experience in IT operations and process improvements.
• Strong knowledge of ITIL, MOE, and DevOps best practices.

Responsibilities

• Lead IT improvement initiatives to enhance efficiency and reduce costs.
• Analyze IT processes and implement best practices for optimization.

Skills

IT operations

process improvement

financial analysis

analytical skills

project management

communication

collaboration

AI technologies

leadership

time management

Education

Bachelor's degree in Computer Science

Bachelor's degree in Computer/Electrical Engineering

Bachelor's degree in Information Technology

Tools

ITIL

MOE

DevOps

Job description

Interested in analyzing and improving current processes to deliver impactful outcomes? Comfortable presenting new ideas and gaining buy in? Confident turning problems into viable solutions?

Agilus is recruiting for a Sr Manager, IT in the utilities industry in Markham, Ontario. This role is all about driving IT excellence and continuous improvement. You will play a pivotal role in optimizing IT operations, ensuring robust reporting, and spearheading improvement projects that drive efficiency and innovation.

A typical day:

• Lead IT Improvement Initiatives: Identify areas for improvement within IT operations, develop strategic plans, and lead initiatives to enhance efficiency, reduce costs, and improve service delivery.
• Drive Process Optimization: Analyze existing IT processes, identify bottlenecks, and implement best practices to streamline workflows and improve overall performance.
• Develop and Implement IT Metrics Reporting: Design and maintain comprehensive IT metrics dashboards to track performance, identify trends, and support data-driven decision-making.
• Financial Analysis and Cost Management: Conduct financial analysis to ensure cost-effective IT operations, manage budgets, and optimize resource allocation.
• AI and Automation Opportunities: Explore and implement AI and automation solutions to enhance IT operations and drive innovation.
• Collaboration and Communication: Foster strong collaboration with other departments, ensuring IT initiatives align with business goals and support overall organizational success.
• Lead the Development of Delivery Models: Spearhead the creation and implementation of IT delivery models based on ITIL, MOE, and DevOps best practices, ensuring they are fit for purpose and aligned with organizational goals.
• Intranet Ownership and Management: Oversee the management and continuous improvement of the company's intranet, ensuring it meets organizational needs and enhances internal communication.

Successful candidates will have:

• Bachelor's degree in Computer Science, Computer/Electrical Engineering, Information Technology, or a related field.
• Proven experience in IT operations, process improvements, and financial analysis.
• Strong knowledge of ITIL, MOE, and DevOps best practices.
• Excellent analytical and reporting skills.
• Experience with AI technologies and their application in IT operations.
• Strong project management and leadership skills.
• Excellent communication and collaboration abilities.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Total rewards:

• 110K - 140K annually
• Compensation range consummate with experience
• 10% - 15% bonus based on company and personal performance
• Comprehensive benefits effective immediately
• RSP and Profit Sharing plans
• Competitive vacation allotment
• Flexible environment offering work-life balance
• Positive corporate culture within a stable organization that promotes new ideas, collaboration, and professional growth
• Many more perks!

Interested? Please apply directly online. Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview. We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.