Sr. Manager, Health Care Service/Solution Consulting

Medtronic plc; Brampton; Remote; CAD 100,000 - 135,000; Full time

Job summary

Medtronic is hiring a Senior Manager for Health Care Service/Solution Consulting in Brampton, Ontario. This role is key in transforming healthcare through innovative consulting, leading projects that enhance patient access and operational efficiency. As a leader, you will collaborate with clients, optimize strategies, and develop talent within your team to address Canada's healthcare challenges.

Benefits

Competitive salary

Flexible benefits package

Qualifications

• Requires Bachelor's degree and minimum of 7 years of relevant experience, with 5+ years in managerial roles.
• Strong knowledge of the Canadian Healthcare system is essential.
• Project Management Certification preferred.

Responsibilities

• Lead design and deployment of consulting services and digital health solutions.
• Oversee consulting projects focused on strategy development and efficiency maximization.
• Train and mentor team members to drive operational excellence.

Skills

Healthcare consulting

Project management

Data analytics

Change management

Relationship building

Leadership

Education

Bachelor's degree in nursing, healthcare, medicine, engineering, or related field

Job description

Sr. Manager, Health Care Service/Solution Consulting page is loaded

Sr. Manager, Health Care Service/Solution Consulting

Apply remote type Remote locations Brampton, Ontario, Canada Montreal, Quebec, Canada time type Full time posted on Posted Today time left to apply End Date: June 25, 2025 (6 days left to apply) job requisition id R34931

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Are you a creative, forward-thinking professional looking to make a real impact in Canadian healthcare? Medtronic Canada is seeking a Sr Manager, Health Care Service/Solution Consulting to lead the design and deployment of consulting services, digital health solutions, and data-driven strategies that accelerate access, build capacity and find efficiencies to transform patient care. In this role, you’ll play a leadership role in collaborating with industry leaders, challenge conventional approaches, and deliver innovative solutions that address some of Canada’s most pressing healthcare challenges.

Responsibilities may include the following and other duties may be assigned.

• Provide Healthcare Service/Solution Consultancy, oversees consulting projects that involve strategy development, organizational restructuring and management of the business to maximize efficiencies.

• Works with senior management of companies to determine long-term goals by analyzing the client's business and making recommendations for changes and improvements.

MAIN PURPOSE OF JOB

• The Senior Manager leads a team of Consultants , optimize s operations, improves patient access and operational capacity and efficiency, and delivers sustained performance outcomes.

• In collaboration with the team, the Senior Manager will partner with clients to help them co-design, implement and sustain strategic initiatives through:

o Clinical operational service delivery reviews and redesign

o Health services planning and workforce optimization

o Clinical Process Redesign across the care continuum

o Data analytics and targeted optimization / modelling for health system planning and operations improvement, utilizing Lean and Six Sigma approaches, and other transformational activities to drive quality improvement, financial savings and operational excellence

• Healthcare consulting projects involving strategy development and organizational restructuring and management of the business to maximize efficiencies and outcomes.

• Works with senior leaders to determine long-term goals by analyzing the client's business and making recommendations for changes and improvements.

• Utilize change management techniques to engage stakeholders and attain buy-in of the program.

• Train, coach and mentor team members to promote knowledge transfer and shared learning to drive expertise in operational optimization and excellence.

• Generate clear proof points of the value for the program.

• Responsible for reporting complaints and Adverse Drug Reactions (ADR)

PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATING FACTORS

Autonomy: Manages large team which would typically consist of both experienced professionals and managers.
Turns the department strategy into a commercial reality by developing, communicating and implementing business plans to achieve business results .
Receives assignments in objective oriented terms ; has latitude to reinterpret objectives .

Organizational Impact: Initiates programs or projects based on identified business and / or tactical needs.
Decisions impact projects or operations, affect the deadlines, resources, and funds, and the achievement of organizational objectives .
Typically has budget or P&L accountability for a department, function or geography.

Innovation and Complexity: Develops new objectives , new operating policies, products, processes and standards in support of the job function strategy.
Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

Communication and Influence: Communicates with internal and external customers and vendors concerning ongoing operations, programs or processes.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties .
May interact on issues that have externally divergent objectives .

Leadership and Talent Management: Manages at least one (department, function, geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.
Recommends strategies, goals and plans for a group.
Authorizes hiring, firing, promotion and reward within own area.

Required Knowledge and Experience: Requires broad management knowledge to lead project teams in one department.

Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Requires a Bachelor's degree and minimum of 7 years of relevant experience with 5+ years of managerial experience, or advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.

DESIRED/PREFERRED QUALIFICATIONS

KNOWLEDGE/EDUCATION

• Relevant degree in nursing, healthcare, medicine, engineering, medicine, healthcare, life sciences, or businessfield

• Strong knowledge of the Canadian Healthcare system, including health systemdesign, and service delivery model, trends and quality improvement in health

• Project Management Certification

JOB EXPERIENCE
• Demonstrable experience in consulting
• Demonstrated ability to operate from idea generation, strategy development through
detailed analysis, execution and results delivery •
• Successful utilization of change management techniques
• Experience dealing with hospitals’ clinical leaders, staff, and C-suite/Sr.
Management/stakeholders

SKILLS/COMPETENCIES
• Strong and demonstrable project management skills: planning & coordinating,communicating & influencing, relationship building, achieving milestones, resolvingissues, and managing risks.
• Ability to integrate a team and coach it to continuously improve their performance.
• Actively look for best practices, new techniques and tools and build plans and guideactions for implementation in its daily job.
• Strong analytical skills and working knowledge of analytics platforms

• Digital transformation, health IT systems

PHYSICAL JOB REQUIREMENTS - The physical demands described within the Responsibilities section of this job description
are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office
Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is
also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local
HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of
America)
For employees working in Quebec, Canada only: Basic knowledge of French is required . - (Quebec-Canada)

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

Build a better future, amplifying your impact on the causes that matter to you and the world

Grow a career reflective of your passion and abilities

Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here .

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