Manager Sales, Segment Enterprise (Health and Well-being Solutions)

LifeWorks; Toronto; On-site; CAD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic sales leader to build and manage a high-performance team focused on B2B growth in the health and well-being sector. This role involves crafting innovative sales strategies, enhancing customer relationships, and driving significant business outcomes through effective leadership and collaboration across various departments. The ideal candidate will possess a deep understanding of Employee Assistance Programs and Virtual Care products, ensuring a customer-first approach that fosters satisfaction and retention. Join a purpose-driven team dedicated to improving lives through technology and innovative health solutions.

Qualifications

• Experience leading sales teams in Employee Assistance Programs and Virtual Care.
• Strong understanding of customer journey and tailored sales approaches.

Responsibilities

• Build and lead a high-performance sales team to drive B2B growth.
• Implement a market-leading sales plan to achieve business goals.

Skills

Sales Leadership

B2B Sales

Customer Satisfaction

Market Analysis

Education

Bachelor's Degree

MBA or equivalent

Tools

Sales Management Software

CRM Tools

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Our Team and What We’ll Accomplish Together

TELUS Health supports the total health and well-being of over 70 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.

The successful candidate will build, lead and develop a high performance Enterprise (1000+) sales teams composed of 6+, who will drive significant B2B business growth, year over year, across the country. This role will work closely with leaders and teams across Account Management, Marketing, Communications, Operations, Finance and others plan and execute on sales campaigns ultimately driving quantity, velocity and win rate.

The candidate must have experience leading sales teams specifically focuses on selling Employee Assistance Programs (EAP), Virtual Care (VC) or Wellbeing (WB) products in a B2B setting. In-depth understanding of the EAP, WB, and VC markets, including key trends, client needs, and competitive landscape. Ability to communicate the value propositions and benefits of our solutions effectively to potential clients. Strong focus on customer satisfaction, understanding of the customer journey, and ability to tailor sales approaches to meet specific client needs and create winning outcomes for both the customer and the organization.

What you'll do:

• Envision, devise and implement a market-leading sales plan, which fully supports growth, overachievement of the business' goals, objectives and sales targets by utilizing the TELUS prescribed methodologies and tools, and overall drives consistent predictable results.
• Overall accountability for building a market-leading Sales Team via world class talent management, coaching and inspirational leadership, leveraging the TELUS Sales Academy & Premier Sales Organization. Provide accurate, relevant and timely management information on the performance metrics for the business in order to facilitate effective business planning, forecasting and resource allocation.
• Maintain high levels of customer satisfaction and retention, by leading the team to drive real and long-standing relationships that lead to innovative outcomes for your customers.
• Build and execute on a strategy to drive sales volume through our broker and consulting channel, working closely with our partnerships team.
• Act as a strong ambassador for the TELUS organization and uphold the values and behaviors of a senior leader in the business and throughout the extended community.

A bit about us:

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.