Sr Enterprise Account Executive |Federal

ServiceNow; Ottawa; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

ServiceNow is seeking an Enterprise Account Executive in Ottawa to drive business sales and develop relationships with C-suite clientele. The role focuses on client relationship management and strategic account planning within a SaaS context, requiring significant sales experience and a customer success mindset.

Qualifications

• 10 years of sales experience within a software or solutions sales organization.
• Experience establishing trusted relationships with clients in the federal space.
• Willingness to travel up to 50%.

Responsibilities

• Develop relationships with multiple C-suite personas.
• Oversee client relationship mapping and orchestrate account strategies.
• Act as a trusted advisor to customers.

Skills

SAAS

Account Management

Client Relationships

Sales Goals

Analytics

Tools

Salesforce

Job description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning territory planning researching prospect customers using business development strategies and completing field-based sales activities within a defined set of prospects territory or vertical.

What you get to do in this role :

• Develop relationships with multiple C-suite personas (e.g. CFO CIO COO CDO) across all product sales
• Oversee client relationship mapping to the account team orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants Solutions Specialist Success resources Partners and Marketing etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist / support resources to bring into a deal at the right time

Qualifications :

To be successful in this role you have :

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 10 years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients within the federal space within Ottawa Canada
• Experience producing new business negotiate deals and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the bigger picture and our plans around IT
• Experience promoting a customer success focus in a win as a team environment
• Willingness to travel up to 50%

Additional Information :

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Remote Work : Employment Type :

Full-time

Key Skills

SAAS,Customer Service,Cloud,Healthcare,Account Management,CRM,Salesforce,Infrastructure,Client Relationships,New Customers,Territory,Trade shows,Sales Goals,Sales Process,Analytics

Department / Functional Area : Sales

Experience : years

Vacancy : 1

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Enterprise Account Executive • Ottawa, Ontario, Canada