Sr Engagement Manager

Workday; Toronto; Hybrid; CAD 112,000 - 168,000; Full time

Job summary

Workday is seeking a Sr. Engagement Manager in Canada to lead multiple Workday Financials and HCM implementations. You will guide delivery lifecycle, partner with leadership and consultants, and ensure a superior customer experience throughout deployments.

The role requires deep expertise in HCM/ERP projects, experience with major ERP platforms, and the ability to travel up to 50%. You will mentor teams, present to executives, and help shape best practices across engagements.

Qualifications

• 4+ years of managing complex HCM and/or ERP implementations, with focus on Financials/HCM or Payroll.
• 3+ years deploying Workday, PeopleSoft, Oracle, SAP, Ultimate Kronos or similar.
• Prior experience with a professional services consulting firm or supporting HCM/ERP implementations for customers.
• Experience with project management tools (Microsoft Project, Smartsheet, etc.).

Responsibilities

• Project manage one or more Workday Financials/HCM/Payroll implementations concurrently.
• Participate in the sales cycle to gather requirements and develop proposals/SOWs.
• Provide guidance and mentoring to Professional Services resources on your implementations.
• Ensure projects are properly planned and staffed and tracked for performance.
• Manage and mitigate project risks with customers and stakeholders.
• Collaborate with client project managers to resolve scope and timing issues.
• Present at Executive Steering Committee meetings and stakeholder reviews.
• Ensure adoption of Workday best practices by the client and internal teams.
• Assist in transitioning customers from Professional Services to Product Support.

Skills

HCM/ERP implementations

Workday deployments

Project management

Travel readiness

Tools

Microsoft Project

Smartsheet

Job description

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

As a Sr. Engagement Manager in our Canadian practice, you will be the key player on a team that guides customers through the solution delivery and deployment lifecycle by partnering with Workday leadership, consultants, and resource management. You will be the Workday leader ultimately responsible for managing the Customer experience through deployments.

About the Role

• Project manage one or more Workday Financials/HCM/Payroll/implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to collaboratively minimize and manage project risks proactively with customers
• Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

Basic Qualifications

• 4+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll
• 3+ years deploying Workday, PeopleSoft ,Oracle, SAP, Ultimate Kronos or similar software
• Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer
• Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)
• Ability to travel up 25% - 50% percent of the time

Other Qualifications

• Bilingual in French and English language preferred but not required
• Previous experience managing full project lifecycle, including P+L ownership is a plus
• Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
• Previous SaaS sales experience is a plus.
• Successful candidates have a balance of functional (business) and technical experience

Workday Pay Transparency Statement

T he annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here .

Primary Location: CAN.ON.Toronto

Primary CAN Base Pay Range: $112,000 - $168,000 CAD

Additional CAN Location(s) Base Pay Range: $112,000 - $168,000 CAD

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend a