Sr. Delivery Manager (Salesforce)

Scotiabank; Toronto; On-site; CAD 110,000 - 130,000; Full time

Benefits offered by this job

Diversity, Equity, Inclusion & Allyship

Accessibility and Workplace Accommodations

Tuition assistance

Flexible vacation and personal days

Community engagement opportunities

Job summary

Scotiabank in Toronto is looking for a Sr. Delivery Manager to lead the delivery of software solutions within Canadian Digital Banking. You will manage Agile scrum teams, overseeing project budgets, schedules, and risks. With over 5 years of experience in software delivery and strong Agile methodology knowledge, you will coordinate cross-functional teams to ensure successful project completion. The position offers a diverse and inclusive workplace, competitive rewards, and opportunities for professional development.

Qualifications

• 5+ years’ experience in software delivery practices.
• Excellent software development experience.
• Knowledge of Agile methodology in complex IT projects.

Responsibilities

• Lead delivery of complex projects across teams.
• Manage project risks and stakeholder communication.
• Support Agile scrum teams and ensure project completion.

Skills

Agile methodology

Software development

Release management

Strong verbal and written communication

Cross-functional teamwork

Problem-solving

Education

Certified Scrum Master certification (CSM/PSM)

Job description

Sr. Delivery Manager (Salesforce)

Requisition ID: 258830

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Delivery Lead, you will ensure the successful delivery of software solutions within Canadian Digital Banking. You will lead and support Agile scrum teams (Product, Engineering, Design, Analytics) and ensure the Agile methodology and principles are executed effectively. You will identify, elevate and remove release and team impediments. You will also manage the budget, schedule, risks, issues, reporting and governance of projects and production related activities.

Is this role right for you? In this role, you will:

• Take the lead in delivering complex projects with stakeholders that span multiple cross-functional teams.
• Manage cost and effort estimation process, project schedule and budget.
• Track and manage project risks, issues, action items and key decisions.
• Mitigate risks and make sure the team is unblocked and can effectively complete their work.
• Provide stakeholder and executive communication, conflict resolution, negotiation and relationship building.
• Provide regular, standardized reporting for team performance: velocity, stories completed, project status.
• Communicate with other teams to track and manage dependencies between teams.
• Coordinate compliance and readiness procedures (Ex. Operational Readiness) with associated teams (Ex. Release Engineering, Security, etc.).
• Lead and support Agile scrum teams.
• Take the lead in resolving production problems and deployment of bug fixes.
• Assist in architecture and designs of solutions.
• Assist Senior Management with various tasks such as creation of roadmaps, resource and capacity planning, team coordination, etc.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Highly technical and curious.
• Excellent software development experience; preferably as software developer.
• Demonstrated strong knowledge of Agile methodology while delivering complex IT projects. Ideally has Certified Scrum master certification (CSM / PSM).
• 5+ years’ experience and good knowledge and understanding of software delivery practices, disciplines, tools, and methodologies.
• Must have good understanding of release management and change management processes.
• Must have strong verbal and written communication skills.
• The incumbent must be a creative, self-starting, results-oriented, and highly motivated.
• Ability to work in cross functional teams.
• Should work with minimal supervision.
• Possess good problem-solving skills.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem – Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement – No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada: Ontario: Toronto