Sr Courier-1

FedEx Group; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated couriers to join their dynamic team. This role involves operating company vehicles for efficient delivery and pickup of packages while providing coverage for open routes. Ideal candidates will possess strong communication and leadership skills, with a commitment to customer service excellence. Join a forward-thinking company that values diversity and fosters inclusive workplaces, offering flexible daytime shifts and competitive pay. If you're ready to make a difference and thrive in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• Minimum of one year of previous courier experience required.
• Must possess a valid driver’s license with a good driving record.

Responsibilities

• Operate company vehicles for delivery and pickup of packages.
• Mentor hourly employees and demonstrate strong leadership behavior.

Skills

Courier Experience

Customer Service

Communication Skills

Problem-Solving Skills

Analytical Skills

Education

High School Diploma

Tools

PC Windows Environment

Job description

This is an interview position.

To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Promotes continued sales and generates potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements: High school diploma/equivalent.

Related Experience Requirements: Minimum of one (1) year of previous courier experience. Six (6) months to learn or adjust to the job.

Special Notes: Incumbents do not have regularly assigned routes; they provide coverage for open routes in the absence of the normally assigned courier. The requirement of DG specialist depends on station size and location, with senior management rights to override these requirements.

Technical Skill Requirements

• Must possess a valid driver’s license and have a good driving record.
• Ability to complete all basic and recurrency training, including maintaining DG certification through yearly recurrency training.
• Ability to gain and maintain FedEx DG Specialist certification.
• Good understanding of FedEx products, features of service, and general operations.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.
• Knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• In Quebec, bilingual (French and English) required.

Interpersonal Skill Requirements

• Excellent human relations, customer relations, and communication skills.
• Good analytical, problem-solving, prioritization, and organization skills.

Preferred Qualifications

Customer Service & Leadership experience; 1 year of Delivery Driver experience required. 3 positions available.

Pay Transparency

Full-time, 35 hours/week, Mon-Fri, with optional Saturdays; daytime shifts; wage $25.20/hour. Posted 4/29/2025 - 5/7/2025.

Disclaimer

This job description is general and not comprehensive of all duties, responsibilities, and qualifications. The incumbent must perform all other duties as assigned, complete mandatory testing and training, operate in a PC Windows environment, and work varying shifts. In Quebec, bilingualism is required. Candidates must have a valid driver’s license with minimal violations and pass driver assessments.

Employment Equity Statement

FedEx values diversity and fosters inclusive workplaces. Applications from all qualified candidates are welcome, including women, persons with disabilities, Indigenous persons, and members of culturally diverse and 2SLGBTQ+ communities. Accommodations are available during the recruitment process.