Sr Courier

FedEx Group; Saint-Alphonse-de-Granby; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Senior Courier to join their dynamic team. This role involves operating company vehicles for efficient delivery and pickup of packages while providing mentorship to fellow employees. As a Senior Courier, you will not only ensure timely service but also play a vital role in promoting company values and generating potential revenue. The position requires strong communication skills, a valid driver's license, and the ability to lift packages up to 150 lbs. If you're looking for a rewarding career with opportunities for growth in a supportive environment, this is the perfect opportunity for you.

Qualifications

• Minimum one year of courier experience required.
• Bilingual in French and English is mandatory in Quebec.

Responsibilities

• Operate company vehicles for package delivery and pickup.
• Mentor hourly employees and promote sales opportunities.

Skills

Courier Experience

Communication Skills

Problem-Solving Skills

Bilingual (French and English)

Customer Relations

Education

High School Diploma

Tools

PC Windows Environment

Job description

This is an interview position.

To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Promotes continued sales and generates potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent.

Related Experience Requirements

Minimum of one (1) year of previous courier experience.

Amount of time required to learn or adjust to the job: six (6) months.

Special Notes: Incumbents do not have regular routes but cover open routes in the absence of the usual courier.

The DG specialist requirement depends on station size and location; senior management (MD level) may override these requirements.

Technical Skill Requirements

• Valid driver's license with a good driving record.
• Ability to complete all basic and recurrency training, including maintaining DG certification through yearly recurrency training.
• Ability to gain and maintain FedEx DG Specialist certification.
• Good understanding of FedEx products, features of service, and general operations.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.
• Knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• In Quebec, bilingual (French and English) required.

Interpersonal Skill Requirements

• Excellent human relations, customer relations, and communication skills.
• Good analytical, problem-solving, prioritization, and organization skills.

Preferred Qualifications

Shift: Monday to Friday, 9 AM to 5 PM. Must have a full valid Class 5 License; provisional licenses are not acceptable. Job posting date: 04/29/2025; end date: 05/06/2025 at 3 PM local time.

Pay Transparency & Additional Details

Location: Granby (YSEB). Position: Senior Courier, Permanent Full-Time.

DISCLAIMER

This job description is general and not exhaustive of all duties and qualifications. The incumbent must perform all other duties as assigned, complete mandatory testing and training, operate in a PC Windows environment, and work varying shifts as needed. Bilingualism in French and English is required in Quebec. Valid driver's license and a clean driving record are mandatory for driving-related roles. Candidates will be assessed based on their driver's abstract, interview performance, and driver assessments.

Employment Equity Statement

FedEx values diversity and inclusivity. We encourage applications from women, persons with disabilities, Indigenous persons, culturally diverse communities, and 2SLGBTQ+ individuals. Accommodations are available during the recruitment process upon request.