Sr. Change Enablement Manager, Headquarters Reimagine

Acosta; Toronto; On-site; CAD 132,000 - 165,000; Full time

Job summary

Acosta Canada Corporation seeks a Senior Manager, Change Management to lead holistic change enablement for large-scale initiatives. You will design strategies driving adoption, readiness, and sustained behavior change across people, processes, and technology transformations.

You will partner with Transformation leaders, program teams, functional stakeholders, and business leaders to assess impacts, align stakeholders, manage resistance, and ensure successful delivery of enterprise initiatives.

Qualifications

• 7 to 10 years in change enablement or transformation roles.
• Experience supporting large scale, enterprise initiatives.
• Experience with senior leaders and cross-functional teams.
• Structured change methodologies in complex environments.

Responsibilities

• Lead change enablement strategy and execution aligned to objectives.
• Translate business and tech changes into people/process impacts.
• Ensure adoption, engagement and value realization.
• Serve as the lead enablement partner for strategic initiatives.
• Collaborate with Product, Project, Technology, Data and Business teams.
• Partner with senior leaders to build alignment and sponsorship.
• Identify resistance and readiness gaps and address them.
• Conduct readiness and impact assessments and tailor interventions.
• Coordinate with Communications and Training for consistent messaging.
• Define metrics and monitor progress for continuous improvement.

Skills

Change enablement

Organizational change

Stakeholder engagement

Communication

Leadership

Program delivery

Job description

Senior Manager, Change Management

is responsible for leading holistic change enablement efforts for large scale strategic initiatives. This role designs and executes change strategies that drive adoption, readiness, and sustained behavior change across people, process, and technology transformations.

The Senior Manager partners closely with Transformation leaders, program teams, functional stakeholders, and business leaders to assess impacts, align stakeholders, manage resistance, and ensure successful delivery of enterprise initiatives.

Responsibilities

Lead Change Enablement Strategy and Execution

• Design and execute comprehensive change enablement strategies aligned to program objectives and enterprise priorities.
• Translate business and technology changes into clear people, process, and behavior impacts.
• Ensure change strategies support successful adoption, engagement, and value realization.

Program Focus and Delivery Leadership

• Serve as the lead Change Enablement partner for a strategic initiative.
• Collaborate with Product, Project, Technology, Data, and Business teams to embed change into program delivery.

Stakeholder Engagement and Advisory Support

• Partner with senior leaders and key stakeholders to build alignment, sponsorship, and accountability.
• Proactively identify and address resistance, risks, and readiness gaps.
• Act as a trusted advisor to leaders navigating complex organizational change.

Change Readiness and Impact Management

• Conduct stakeholder, readiness, and impact assessments to inform change approach.
• Develop targeted interventions for leaders, managers, and employees based on assessed needs.
• Advise on timing, sequencing, and release strategies to support readiness.

Communications and Enablement Alignment

• Partner with Communications and Training teams to ensure integrated, consistent experiences.
• Provide direction and inputs for change communications and enablement materials.
• Ensure messaging supports clarity, confidence, and adoption without overloading the business.

Measurement and Continuous Improvement

• Define and track change effectiveness metrics tied to adoption and readiness.
• Monitor progress and recommend adjustments to improve outcomes.
• Capture lessons learned and continuously evolve change practices.

Qualifications

• Experience Requirements
• 7 to 10 years of experience in change enablement, organizational change, or transformation roles.
• Demonstrated experience supporting large scale, enterprise level initiatives.
• Experience working closely with senior leaders and cross functional program teams.
• Experience applying structured change methodologies in complex environments. Knowledge, Skills, and Abilities
• Strong understanding of how individuals and organizations experience and adopt change.
• Ability to design practical, scalable change strategies that align to business realities.
• Exceptional communication and influencing skills across all levels of the organization.
• Strong business acumen and ability to connect change efforts to enterprise outcomes.
• Ability to work independently, manage competing priorities, and operate effectively in ambiguity.
• Demonstrated ability to influence without direct authority.
• Collaborative mindset with the ability to partner across functions.
• Supervisory Responsibility
• May provide guidance or oversight to Change Enablement resources or vendors.
• Role does not initially include direct people management but may evolve over time.
• #DiscoverYourPath

About Us

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $131780.00 - $164780.00

Company: Acosta Canada Corporation