SPV 15R - Supervisor

BC Liquor Distribution Branch; Nelson; Sur place; CAD 42 000 - 64 000; Plein temps

Résumé du poste

BC Liquor Distribution Branch in Nelson, BC is seeking a Supervisor to assist in managing a major retail operation with annual sales exceeding $9 million. You will supervise staff, ensure excellent customer service, and help maintain strong teamwork and morale.

The role may involve stock control, security, training, scheduling, and labour relations matters. A criminal record check is required, and Serving It Right certification is needed before appointment.

Qualifications

• Secondary (high) school diploma or equivalent certificate.
• Minimum six (6) months of recent experience in a supervisory role in a retail or hospitality environment.
• Experience fostering a customer-centric selling culture and driving sales.
• Experience with store visual presentation.
• Experience hiring, training and coaching employees.
• Experience managing a team of multiple employees per shift.

Responsabilités

• Supervise staff and maintain good staff morale.
• Contribute to improving the Branch image and policy adherence.
• Assist in stock control and security of staff and physical assets.
• Training staff, scheduling assignments, and participating in store duties.
• May be involved in labour relations matters.

Connaissances

Customer-centric selling

Visual merchandising

Staff supervision

Formation

High school diploma

Description du poste

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retail brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

BCLIQUOR is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.

About this role:

Reporting to the Senior Store Manager, the Supervisor assists in the management of a major retail operation with sales in excess of $9 million. Responsibilities include ensuring good customer service, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variances and ensuring acceptable levels of security in the store for both staff and physical assets. The Supervisor is expected to contribute to improve the Branch image by providing support of all Branch policies. The Supervisor is also involved in training staff, scheduling assignments, participating in all store duties, and may be involved in labour relations matters.

A criminal record check is required.

Successful completion of Serving It Right certification will be required prior to confirmation of any appointments of this position. May be required to lift liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties including frequent bending and standing. Work is performed in a multi-shift retail operation.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Secondary (high) school diploma or equivalent certificate.
• A minimum six (6) months of recent experience* in a supervisory role in a retail or hospitality environment.

*Recent experience must have occurred within the past five (5) years and include:

• Experience with fostering a customer centric selling culture and driving sales.
• Experience with store visual presentation.

Preference may be given to those candidates with any of the following:

• Experience managing an environment with an annual sales volume of over $1 million.
• Experience with hiring, training and coaching employees.
• Experience with managing a team of multiple employees per shift.

Candidates that are applying with relief time (i.e., supervisory experience in a relief capacity) must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the past work performance stage of the competition and must meet the minimum experience requirement as stated above for the candidate to be successful in the competition.

Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What the BC Public Service Offers.

Job Category

Leadership and Management

Additional Information

Job_Profile_Supervisor_Nelson_2026.pdf