AST MG 15R - Assistant Store Manager - Smithers

BC Liquor Distribution Branch; Smithers; On-site; CAD 55,000 - 75,000; Full time

Job summary

The BC Liquor Distribution Branch invites applications for an Assistant Store Manager. Reporting to the Store Manager, you will help oversee a major retail operation with strong customer service focus, staff supervision, and ongoing team development.

You will assist in stock control, security, scheduling, training, and daily store duties, working in a multi-shift environment. A high school diploma and at least one year in a customer-facing role with supervision are required; Serving It Right

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year recent experience with six months as a supervisor, in a customer-facing, service-oriented environment.
• Preference for supervisory/retail/hospitality background.

Responsibilities

• Supervise staff and ensure customer service excellence.
• Assist in inventory control and stock variances.
• Contribute to store security and loss prevention.
• Assist in training, scheduling, and labor relations as needed.

Skills

Customer service

Staff supervision

Retail knowledge

Security awareness

Education

High school diploma or equivalent

Job description

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retail brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

BCLIQUOR is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.

About this role:

Reporting to the Store Manager, the Assistant Manager assists in the management of a major retail operation with sales in excess of $3 million. Responsibilities include ensuring good customer service, supervision of staff, developing teamwork and maintaining good staff morale. The position may also assist in controlling stock levels and stock variances and ensuring acceptable levels of security in the store for both staff and physical assets. The Assistant Manager is expected to contribute to improve the Branch image by providing support of all Branch policies. The Assistant Manager is also involved in training staff, scheduling assignments, participating in all store duties, and may be involved in labor relations matters.

A criminal record check is required.

Successful completion of Serving It Right™ certification will be required prior to confirmation of any appointments of this position.

May be required to lift liquor cases up to 50 lbs. to varying heights, standing at a cash register for extended periods of time and performing warehouse duties including frequent bending and standing. Work is performed in a multi-shift retail operation.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Secondary (high) school diploma or equivalent certificate.
• A minimum one (1) year of recent experience* with six (6) months as a supervisor, in a customer-facing, service-oriented environment.

Preference may be given to those candidates with any of the following:

• Experience working as a supervisor in a retail or hospitality environment.
• Experience in an environment with annual sales in excess of $1 million.

• Experience with visual presentation and KPIs.
• Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course.

*Recent experience is defined as occurring within the past five (5) years.

Candidates that are applying with relief time (i.e., supervisory experience in a relief capacity) must clearly state the number of hours of relief they have at the time of this posting. Relief time will be verified at the past work performance stage of the competition and must meet the minimum experience requirement as stated above for the candidate to be successful in the competition.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What the BC Public Service Offers.

Job Category

Leadership and Management

Additional Information

Assistant Store Manager