Splunk & Observability Platform Engineer

ICBC (Insurance Corporation of British Columbia); North Vancouver; Hybrid; CAD 86,000 - 93,000; Full time

Job summary

ICBC is seeking a Technical Specialist in the Operational Resilience team to administer and enhance ICBC’s Splunk platform, provide secondary support for other observability tools, and improve monitoring practices across the enterprise.

You will lead Splunk administration, support cloud observability with Dynatrace/SCOM/Aternity, and design monitoring solutions to boost service reliability and incident response. Hybrid work model with strong collaboration across teams.

Qualifications

• Hands-on Splunk Enterprise/Cloud administration and optimization.
• Experience configuring data onboarding, dashboards, alerts, and analytics.
• Experience with observability platforms (Dynatrace/SCOM/Aternity).
• Ability to lead projects and coordinate cross-workgroup teams.
• Strong troubleshooting and root-cause analysis skills.

Responsibilities

• Lead primary Splunk environment administration and optimization.
• Support Dynatrace, SCOM, Aternity, Omnibus, and related tools.
• Design and implement monitoring, alerting, and observability solutions.
• Collaborate with technology teams to define monitoring strategies.
• Contribute to incident investigations and post-incident reviews.

Skills

Splunk administration

Observability experience

Analytical problem-solving

Communication skills

Technical project leadership

Tools

Splunk Enterprise

Splunk Cloud

Dynatrace

SCOM

Aternity

Omnibus

PowerShell

Python

OpenTelemetry

Job description

ICBC is seeking a Technical Specialist in the Operational Resilience team to administer and enhance ICBC’s Splunk platform, provide secondary support for other observability tools, and improve monitoring practices across the enterprise.

You will lead Splunk administration, support cloud observability with Dynatrace/SCOM/Aternity, and design monitoring solutions to boost service reliability and incident response. Hybrid work model with strong collaboration across teams.