Specialized Information Technology Analyst (Infrastructure)

Kativik Ilisarniliriniq

Montreal

Hybrid

CAD 57,000 - 105,000

Full time

8 days ago

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Benefits offered by this job

20 days paid vacation

2-week paid holiday period

Employee and Family Assistance Program

Career development opportunities

Hybrid work schedule

Summer schedule

Northern allowance

Job summary

Kativik Ilisarniliriniq is seeking an experienced Specialized Information Technology Analyst to analyze, implement, and manage school board server infrastructure projects. You’ll lead architecture reviews, cost-benefit analyses, and the development of documentation and processes to support production launches.

The role emphasizes information resources management, governance, and collaboration with stakeholders.

Qualifications

Bachelor's degree in Computer Science or Software Engineering or equivalent.
Extensive Hyper-V virtualization experience (HA, failover, live migration).
Strong Active Directory, RDS, and networking knowledge.

Responsibilities

Analyze, implement, coordinate and manage projects related to server infrastructure.
Lead design, documentation and deployment of information resources projects.
Ensure quality control and production launch readiness for integrations.
Coordinate a team of analysts to deliver mandates.
Provide advice and support in information resources to management.

Skills

Hyper-V

Active Directory

RDS

Networking

Automation

Documentation

Project leadership

Problem solving

Communication

Quality assurance

Education

Bachelors in Computer Science or Software Engineering

Tools

Veeam

Job description

FUNCTION & DUTIES:

Under the supervision of the Computer Systems Coordinator, the Specialized Information Technology Analyst is responsible for analyzing, implementing, coordinating, and managing projects related to the school board's server infrastructure. The incumbent will act as an expert in their area of specialization, particularly in information systems management, infrastructure architecture, business processes, quality assurance, and compliance with current policies and regulations.

IN GENERAL, THIS POSITION INCLUDES THE FOLLOWING RESPONSIBILITIES:

Planning and managing the school board's system architecture. The incumbent evaluates the overall performance of information resources and, if necessary, recommends restructuring existing configurations. The incumbent offers new solutions and oversees their implementation.

Conducting preliminary and detailed analyses of complex evaluation requests for assigned programs and projects and handling those requests.

Conducting cost-benefit analyses for information technology solutions under consideration and setting deadlines for implementing approved projects.

Conceptualizing business needs and modelling processes.

Meeting with interested stakeholders, analyzing their needs, and advising them on available technological solutions and associated costs.

Participating in the development and implementation of the information resources project portfolio, particularly proofs of concept and testing, as required.

Being responsible for quality control, particularly of documentation when planning production launches of new integrations or changes to existing integrations.

Being responsible for project administration, deployment, control, task planning, monitoring, and optimization.

Being responsible for monitoring and technology watch, with a particular focus on improving existing services and introducing new functionalities and services.

Designing and developing documentation and procedures required to ensure the operation of information resources by the school board. Participating in drafting the end-of-project report and coordinating user training.

Acting as a resource person for management staff, especially in providing advice, recommendations, and support in other areas of information resources.

Coordinating the work of a team of analysts to ensure the successful completion of their mandates.

QUALIFICATIONS:

Bachelor's degree in a relevant field, including Computer Science or Software Engineering.

REQUIREMENTS:

Considerable experience in Hyper-V virtualization: high availability, failover clustering, live migration, Cluster Shared Volumes (CSV) management, storage, and troubleshooting.

Experience in backup and disaster recovery with Veeam or other similar solutions: backup, replication, failback, recovery testing, and management of data retention policies.

Proficiency in Active Directory and other related services: replication, FSMO roles, integrated DNS, SYSVOL/DFSR, Managed Service Accounts (MSA/gMSA), and troubleshooting.

Experience with Remote Desktop Services (RDS): RD Gateway, RDWeb, Connection Broker, Session Host, licencing, security, and high availability.

Familiarity with network and storage infrastructure: VLAN, TCP/IP, routing, VPN, SAN/NAS, iSCSI, SMB3, RAID, and performance optimization.

Experience with automation, technical documentation, and information technology infrastructure architecture.

Strong analytical, problem-solving, and communication skills.

Demonstrated leadership, collaboration, and priority management skills.

Experience working in an inclusive, multicultural environment.

Knowledge of Agile methodology would be an asset.

Experience or knowledge of the education sector, particularly Indigenous education.

Experience working in Nunavik or in a Northern setting.

Fluency in two (2) of the three (3) working languages: Inuktitut, French, or English.

Must be able to travel to Nunavik when required.

Must be committed to the full participation and professional development of Inuit staff.

CLASSIFICATION / SALARY / BENEFITS:

In accordance with the SPPENOM collective agreement for professionals. This position belongs to job category 2156: from $57,492 to $105,469 annually depending on qualification and experience.

You may be eligible to benefits such as: