Specialized Information Technology Analyst (Infrastructure)

JobsMedia; Montreal; Presencial; CAD 57.000 - 105.000; Jornada completa

Descripción de la vacante

Geosam Capital is seeking a Specialized Information Technology Analyst to analyze, implement, and manage projects related to the school board’s server infrastructure, with expertise in information systems management and infrastructure architecture.

The role emphasizes collaboration with stakeholders, quality-focused documentation, and leading a team of analysts to deliver reliable IT services, including for education environments and remote settings.

Formación

• Bachelor’s degree in Computer Science or Software Engineering.
• Strong knowledge of Hyper-V virtualization and clustering.
• Experience with Veeam or backup/recovery solutions.
• Proficient in Active Directory, DNS, and related services.
• Experience with Remote Desktop Services (RDS).
• Knowledge of network/storage (VLAN, TCP/IP, SAN/NAS, iSCSI, SMB3).
• Experience in information resources architecture and documentation.
• Fluent in two of Inuktitut, French, or English; willingness to travel to Nunavik.

Responsabilidades

• Plan and manage the school board’s system architecture and evaluate information resources performance.
• Conduct cost-benefit analyses for IT solutions and set project deadlines.
• Coordinate stakeholder needs and advise on technological solutions and costs.
• Lead the project portfolio, proofs of concept, and testing as required.
• Ensure quality control and documentation for production launches and integrations.
• Oversee deployment, monitoring, and optimization of information resources.
• Provide guidance to management staff and coordinate a team of analysts.

Conocimientos

Hyper-V virtualization

Veeam backup & DR

Active Directory & DNS

RDS (Remote Desktop Services)

Network & storage infra

Automation & IT infra architecture

Analytical & problem solving

Leadership & collaboration

Agile knowledge

Education sector experience

Inuktitut/French/English language

Educación

Bachelor’s degree in Computer Science or Software Engineering

Herramientas

Hyper-V

Veeam

Active Directory

RDS

Descripción del empleo

FUNCTION & DUTIES:

Under the supervision of the Computer Systems Coordinator, the Specialized Information Technology Analyst is responsible for analyzing, implementing, coordinating, and managing projects related to the school board’s server infrastructure. The incumbent will act as an expert in their area of specialization, particularly in information systems management, infrastructure architecture, business processes, quality assurance, and compliance with current policies and regulations.

IN GENERAL, THIS POSITION INCLUDES THE FOLLOWING RESPONSIBILITIES:

• Planning and managing the school board’s system architecture. The incumbent evaluates the overall performance of information resources and, if necessary, recommends restructuring existing configurations. The incumbent offers new solutions and oversees their implementation.
• Conducting preliminary and detailed analyses of complex evaluation requests for assigned programs and projects and handling those requests.
• Conducting cost-benefit analyses for information technology solutions under consideration and setting deadlines for implementing approved projects.
• Conceptualizing business needs and modelling processes.
• Meeting with interested stakeholders, analyzing their needs, and advising them on available technological solutions and associated costs.
• Participating in the development and implementation of the information resources project portfolio, particularly proofs of concept and testing, as required.
• Being responsible for quality control, particularly of documentation when planning production launches of new integrations or changes to existing integrations.
• Being responsible for project administration, deployment, control, task planning, monitoring, and optimization.
• Being responsible for monitoring and technology watch, with a particular focus on improving existing services and introducing new functionalities and services.
• Designing and developing documentation and procedures required to ensure the operation of information resources by the school board. Participating in drafting the end-of-project report and coordinating user training.
• Acting as a resource person for management staff, especially in providing advice, recommendations, and support in other areas of information resources.
• Coordinating the work of a team of analysts to ensure the successful completion of their mandates.

QUALIFICATIONS:

• Bachelor’s degree in a relevant field, including Computer Science or Software Engineering.

The School Board may, at its discretion, waive any or all the afore-mentioned qualifications if it finds a suitable candidate who is a beneficiary of the James Bay and Northern Québec Agreement (JBNQA) and who accepts, as a condition of employment, to follow a training plan determined by the Board.

REQUIREMENTS:

• Considerable experience in Hyper-V virtualization: high availability, failover clustering, live migration, Cluster Shared Volumes (CSV) management, storage, and troubleshooting.
• Experience in backup and disaster recovery with Veeam or other similar solutions: backup, replication, failback, recovery testing, and management of data retention policies.
• Proficiency in Active Directory and other related services: replication, FSMO roles, integrated DNS, SYSVOL/DFSR, Managed Service Accounts (MSA/gMSA), and troubleshooting.
• Experience with Remote Desktop Services (RDS): RD Gateway, RDWeb, Connection Broker, Session Host, licencing, security, and high availability.
• Familiarity with network and storage infrastructure: VLAN, TCP/IP, routing, VPN, SAN/NAS, iSCSI, SMB3, RAID, and performance optimization.
• Experience with automation, technical documentation, and information technology infrastructure architecture.
• Strong analytical, problem-solving, and communication skills.
• Demonstrated leadership, collaboration, and priority management skills.
• Experience working in an inclusive, multicultural environment.
• Knowledge of Agile methodology would be an asset.
• Experience or knowledge of the education sector, particularly Indigenous education.
• Experience working in Nunavik or in a Northern setting.
• Fluency in two (2) of the three (3) working languages: Inuktitut, French, or English.
• Must be able to travel to Nunavik when required.
• Must be committed to the full participation and professional development of Inuit staff.

CLASSIFICATION / SALARY / BENEFITS:

In accordance with the SPPENOM collective agreement for professionals. This position belongs to job category 2156: from $57,492 to $105,469 annually depending on qualification and experience.