Spécialiste Ventes au Détail — Expérience Client & Styling

Old Navy; Sherbrooke; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Donation match

RRSP

Stock purchase plan

Insurance

Virtual health care

Maternity/Parental Top Up

See more benefits

Job summary

Old Navy in Sherbrooke seeks a customer-focused team member who delivers excellent service, acts as a product expert, and helps customers find outfits that suit their needs. You will share information on current merchandise, promotions, and in-store events.

The role emphasizes a welcoming shopping experience, building brand loyalty, and working with the team to ensure a smooth, engaging visit for every guest.

Responsibilities

• Become experts in the brand's selling behaviors for a premium customer experience.
• Greet and assist customers; locate merchandise efficiently.
• Provide styling advice and outfit suggestions inspired by mannequins and displays.
• Promote loyalty by informing customers about loyalty programs.
• Leverage omni-channel offerings for a frictionless customer experience.
• Support sales floor, fitting room, checkout, and back-of-house processes.
• Be courteous and responsive to internal and external requests.
• Exchange and verify job-related information to provide support.

Job description

Old Navy in Sherbrooke seeks a customer-focused team member who delivers excellent service, acts as a product expert, and helps customers find outfits that suit their needs. You will share information on current merchandise, promotions, and in-store events.

The role emphasizes a welcoming shopping experience, building brand loyalty, and working with the team to ensure a smooth, engaging visit for every guest.