Specialist, Quality Assurance

Canada Mortgage and Housing Corporation; Ottawa; Hybrid; CAD 87,000 - 109,000; Full time

Benefits offered by this job

Annual performance bonus

Training and mentorship programs

Hybrid work arrangements

Job summary

CMHC is seeking a Senior Specialist, Quality Assurance to drive reporting excellence through data quality and analytics. You will transform complex data into meaningful insights, support external reporting and executive materials, and ensure decisions are based on accurate information to advance Housing Programs objectives.

This temporary role up to October 2027 emphasizes data validation, dashboards, and performance reporting for senior management with hybrid in-office presence.

Qualifications

• Undergraduate degree in a quantitative field such as statistics, economics, commerce, computer science, or business intelligence.
• Minimum of five years of experience in data analytics and business intelligence.
• Experience using analytical and reporting tools (Excel, Power BI, Databricks, Python, Tableau).
• Experience with data management and delivery platforms such as Azure DevOps is an asset.

Responsibilities

• Oversees data quality monitoring for external reporting and leads issue resolution.
• Applies data quality principles to complex reporting environments and establishes best practices.
• Develops and maintains data quality and control frameworks for reporting processes.
• Provides analytical support for reports within the directorate and business lines.
• Designs and improves reports, dashboards, and performance reporting products for stakeholders.
• Analyzes large/complex datasets to identify patterns and data quality issues and translate findings into recommendations.
• Prepares insightful analyses for management and supports ad hoc data extracts for inquiries.
• Assists with communication strategies for new or revised processes and risk considerations.

Skills

Data analytics

Power BI

Python

Tableau

Excel

Education

Undergraduate degree in a quantitative field

Tools

Databricks

Azure DevOps

Power BI

Tableau

Job description

Salary:Our salaries generally range from $86816.59to $108520.74and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that\'s committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We\'re committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

We\’ve got the purpose, the people and the perks you need for a fulfilling career. Here\'s the comprehensive and generous benefits you get when you\'re a contract employee:

• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Business Optimization Planning team, in the Specialist, Quality Assurance position, and help drive strategic decision-making through reporting excellence, data quality, and data-driven insights. In this role, you will support the development, validation, quality assurance, and continuous improvement of external reporting products, executive briefing materials, and analytical outputs. You will transform complex data into meaningful insights and recommendations that support senior management, external reporting requirements, accountability, and strategic priorities. Through your expertise in data analytics, reporting, and data quality management, you will help ensure that decisions are supported by accurate, reliable, and actionable information while contributing to the achievement of Housing Programs objectives.

This is a temporary position until October 2027.

What you\'ll do:

• Oversees the monitoring of data quality related to external reporting; leads the resolution of issues to ensure the integrity, accuracy, and consistency of reported information. Proactively identifies risks that could compromise reporting quality and leads initiatives to address them.
• Demonstrates strong expertise in applying data quality principles in complex reporting environments and establishes best practices for data validation, integrity, consistency, and accuracy across reporting products and analytical outputs.
• Develops, implements, and maintains comprehensive data quality and control frameworks, ensuring reporting processes are supported by effective validation, monitoring, and continuous improvement practices.
• Provides high-level analytical support in the creation of reports within the directorate and for business lines, including the development of performance and outcome measures, while ensuring data validation and quality control.
• Designs, develops, and continuously improves reports, dashboards, and performance reporting products by translating complex data into clear, actionable, and decision-oriented insights for stakeholders.
• Demonstrates strong data exploration and investigative skills by analyzing large, complex, incomplete, or previously unknown datasets; identifies patterns, anomalies, and data quality concerns and translates findings into actionable recommendations.
• Prepares insightful and value-added written analyses for management, takes initiative to explain performance issues and trends, and provides ad hoc data extracts and analyses to support managerial, executive, regulatory, and ministerial inquiries.
• Assists with communication strategies for new or revised processes, reporting methodologies, and practices, and performs analysis with consideration for organizational risks, including reputational, financial, and operational risks.

What you should have:

• An undergraduate degree in a quantitative field such as statistics, economics, commerce, computer science, or business intelligence.
• A minimum of five years of prior relevant experience in data analytics and business intelligence. An equivalent combination of education and experience will be considered.
• A demonstrated experience using analytical and reporting tools such as Microsoft Excel, Power BI, Databricks, Python, Tableau, and similar technologies to analyze data, develop reporting products, and support decision-making. Experience with data management and delivery platforms such as Azure DevOps is considered an asset.
• Sound analytical skills with demonstrated quantitative/qualitative analytical and problem-solving skills to capture, synthesize information, develop recommendations and provide advice.

Posting closing date:

Note, the competition will remain active until filled.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don\'t worry – we\'re always posting new positions, so don\'t hesitate to give it another shot. We\'re excited to see what you bring to the table this time around!