Specialist, Operations and Finance Innovation

EY; Toronto; On-site; CAD 75,600 - 113,400; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Employee Assistance Program

Generous time off and vacation days

Exclusive learning programs

Opportunities for career development

Job summary

EY is seeking an Operations & Finance Specialist to oversee administrative functions in our Toronto office. This role involves supporting senior leaders, enhancing operational processes, and providing high-impact reporting. The ideal candidate must have a Bachelor's degree and relevant experience in operations.

Responsibilities include managing sensitive data, ensuring compliance, and driving process improvements while fostering a collaborative work environment. EY offers a comprehensive benefits package, inclusive culture, and opportunities for personal and professional development.

Qualifications

• 3-5 years of relevant experience in a fast‑paced environment, ideally in operations or administration.
• High attention to detail and initiative in driving process improvements.
• Strong track record in using various independent systems.

Responsibilities

• Oversee maintenance of complex administrative data and production of reports.
• Serve as key contact for stakeholders, ensuring service delivery.
• Manage sensitive files and conduct regular audits.

Skills

Strong professional verbal/written communication

Tact and discretion

Organizational skills

Analytical abilities

Proficiency in MS Office products

Education

Bachelor’s degree

Tools

MS Excel (advanced skills)

MS Word (advanced skills)

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

The Partnership Operations Group is dedicated to supporting EY Canada leaders across both the partner talent and financial life cycles. As a team of problem solvers, we are committed to resolving complex business issues and providing comprehensive support from strategy through to implementation.

As Specialist, Operations & Finance, you will play a pivotal role in overseeing complex administrative functions, enhancing operational processes, and delivering high-impact reporting and insights. This role requires a strategic mindset, strong communication capabilities, and the ability to manage confidential information with discretion. You will collaborate closely with senior leaders and contribute to continuous improvement initiatives that elevate the quality and efficiency of our services.

This position is fully on-site at the Toronto office, facilitating close collaboration, effective communication, and secure handling of sensitive information.

Your key responsibilities

This list is not intended to be exhaustive. The Specialist will oversee a variety of unique requests, including:

• Operational Excellence
  • Oversee the maintenance of complex administrative data and ensure timely and accurate production of monthly, quarterly, and ad-hoc reports.
  • Leverage technology and data analytics to generate actionable insights that support strategic decision‑making.
• Communications & Innovation
  • Serve as a key point of contact for senior stakeholders, ensuring exceptional service delivery and responsiveness.
  • Foster a culture of collaboration, accountability, and continuous improvement.
  • Address queries in clear and comprehensive language.
• Governance & Compliance
  • Manage sensitive files and records with a high degree of confidentiality and accuracy.
  • Conduct regular audits to ensure data integrity and compliance with internal policies and external regulations.
• Process Innovation
  • Proactively identify and implement opportunities to streamline and enhance administrative processes.
  • Develop and maintain clear standard operating procedures to support scalability, control hazards and promote consistency.
• Project & Stakeholder Management
  • Lead and support ad hoc projects, balancing multiple priorities and deadlines with minimal supervision.
  • Prepare high-quality presentations and communications for internal and external stakeholders.
• Continuous Development
  • Stay current with industry best practices and participate in relevant training and development opportunities.
  • Demonstrate flexibility and adaptability in a fast‑paced, evolving environment.

Skills and attributes for success

• Bachelor’s degree combined with 3-5 years of relevant experience in a fast‑paced, growth‑oriented environment, ideally in operations, administration, or a similar field.
• Strong professional verbal/written communication and interpersonal skills, with the ability to interact effectively with a diverse range of internal and external stakeholders.
• Strong confidentiality, tact, and discretion in preparing, disclosing, and handling sensitive information.
• Highly adaptable to change with excellent organizational skills, strong attention to detail, and analytical abilities for a structured and efficient approach to tasks.
• Proven track record in learning and effectively using various independent systems.
• Initiative in driving process improvements and innovation, with a strong adherence to organizational policies and procedures.
• Solid understanding of processes, policies, and procedures required for supporting an organization.
• Demonstrated critical thinking, care, and diligence in problem‑solving, decision‑making, execution, and stakeholder interactions.
• Proficiency in MS Office products, including advanced Excel skills (lookups and pivot tables) and advanced Word skills (mail merge).
• Strong verbal and written communication skills.
• This position is fully on-site and requires the individual to work from the Toronto office.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm‑wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Salary

• Toronto: $75,600 to $113,400

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision‑making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.