Specialist, HR Digital Solutions

Sun Life Financial; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company as an Analyst in the HR Digital Solutions team, focusing on enhancing HR platforms like Workday. This role involves managing security and reporting needs, improving user experiences, and requires a strong background in HR processes and teamwork. Enjoy flexible benefits and career growth opportunities while contributing to a supportive work environment.

Benefits

Flexible Benefits

Networking potential for career paths

Inclusive and respectful work environment

Qualifications

• 2+ years’ experience in HR processes and programs.
• Strong understanding of HR business rules and data relationships.
• Ability to work with cross-functional, global teams.

Responsibilities

• Translate reporting needs into clear outputs and verify their accuracy.
• Manage Workday security groups and troubleshoot access issues.
• Participate in testing new releases and recommend user experience enhancements.

Skills

Critical-thinking

Problem-solving

Teamwork

Initiative

Tools

Workday

Job description

Join Sun Life as an Analyst on the HR Digital Solutions team, where you'll blend technology, teamwork, and a passion for supporting our HR platforms - especially Workday. On our Service Delivery team, you are the backbone of our HR systems that support our employees, working cross functionally to ensure our technology is user-friendly, compliant, and impactful. Your responsibilities include maintaining business processes, partnering to resolve user issues and ensuring our HR Technology platforms remain stable, compliant and effective.

This role is perfect for someone with foundational Workday experience who's ready to take on more ownership of post-production support and sustaining core operations. We're looking for someone who adapts to new systems with ease, has a passion for improving user experiences, and possesses a strong desire to learn new technologies and ways of working.

What Will You Do?

Reporting & Analytics :

Translate reporting needs into clear, compliant outputs, and verify their accuracy before distribution

Schedule reports while considering audit requirements and business timing

Design, build, and test Workday reports and dashboards to empower HR and business leaders

Access Management & Security :

Manage Workday security groups and user access following documented procedures

Troubleshoot common access issues such as missing tasks or reports

Maintain internal and external confidentiality standards to protect sensitive data

Configuration & Testing :

Grow your configuration, security and report writing skills in Workday

Identify and understand dependencies to avoid downstream impacts

Participate in testing new releases, enhancements, and fixes

Identify inefficiencies and recommend ways to simplify or enhance user experience

Maintain clean, clear, and current documentation to support knowledge sharing

What Do You Need to Succeed?

2+ years’ experience in HR processes and programs

Understanding of HR processes, business rules, and data relationships

Team-first attitude - listening, sharing knowledge, and supporting your peers

Ability to work cooperatively with cross-functional, global, and remote teams

Creative thinker with excellent critical-thinking and problem-solving skills

Dedication to upholding confidentiality and protecting data privacy

You are a self-starter who is curious and takes initiative

What's in it for you?

The opportunity to move along a variety of career paths with amazing networking potential

Flexible Benefits from the day you join to meet the needs of you and your family

We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all ouremployees have the chance to live up to their full potential

We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada

We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health