Specialist, Corporate Services

Ontario Teachers' Pension Plan Board; Toronto; Hybrid; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Base salary + annual incentive

Hybrid work

Pension plan

Benefits coverage

Professional growth

Travel program

Job summary

Ontario Teachers’ Pension Plan is seeking a Specialist to provide specialized program and analytical support for Corporate Services, focusing on Real Estate Operations vendor governance, lease administration and corporate insurance across OTPP’s global real estate portfolio.

You will analyze contractual, financial, insurance and operational information, coordinate key program activities and develop recommendations to support informed management decisions, financial control and risk management.

Qualifications

• Post-secondary education in business, real estate, facilities management, finance or related discipline, or equivalent experience
• Minimum 5 years of progressive experience in real estate operations, vendor management, contract administration or related corporate environment
• Demonstrated experience working independently with vendors, contracts, leases and financial information
• Strong analytical and problem-solving skills with ability to assess information and develop recommendations
• Knowledge of vendor governance, lease administration, budgeting and financial processes within real estate or corporate services
• Strong judgment and discretion when handling confidential financial and contractual information
• Proficiency with Microsoft 365 applications; exposure to vendor administration, contracts, leases, financial processes, reporting is a plus

Responsibilities

• Execute REO vendor governance processes monitoring contractual obligations, SLAs and renewals
• Analyze vendor performance, costs and terms; prepare management recommendations
• Coordinate procurement, contract renewal and vendor review activities with financial and performance analysis
• Administer lease requirements across global real estate portfolio; manage critical dates and renewal options
• Review lease and financial information; identify discrepancies and required actions
• Administer Corporate Insurance program activities including exposure data collection and claims support
• Analyze insurance information and renewal requirements; prepare options for management review
• Coordinate with brokers, insurers and internal stakeholders to complete program requirements and renewals
• Develop and maintain reporting, governance, processes and controls for REO programs
• Analyze expenditures and variances to support budgeting and cost management

Skills

Vendor governance

Analytical thinking

Financial analysis

Lease administration

Contract administration

Microsoft Excel

PowerPoint

Communication

Collaboration

Education

Post-secondary education in business/real estate/finance

Tools

Microsoft 365

Job description

The opportunity

The Specialist provides specialized program and analytical support for key Corporate Services programs, with a focus on Real Estate Operations (REO) vendor governance, lease administration and corporate insurance. The role analyzes contractual, financial, insurance and operational information, coordinates key program activities and develops recommendations to support informed management decisions, financial control, and risk management across OTPP’s global real estate portfolio.

Who you'll work with

The Specialist is part of the Corporate Services team and reports to the Director, Real Estate Operations & Workplace Transformation. The role works closely with REO and partners across Finance, Procurement, Risk, Legal, and regularly engages with landlords, property managers, brokers, insurers, consultants and strategic vendors on assigned vendor, lease and financial matters.

What you'll do

• Execute established REO vendor governance processes by monitoring contractual obligations, service levels, performance measures, financial commitments and renewal requirements
• Analyze vendor performance, costs, staffing models and commercial terms, identify risks or performance issues and prepare recommendations for management on cost, scope, performance and value for money
• Coordinate procurement, contract renewal and vendor review activities by preparing requirements and providing commercial, financial and performance analysis to support management decisions
• Administer lease requirements across the global real estate portfolio, including critical dates, notices, financial obligations, renewal options and other contractual requirements
• Review lease and related financial information, identify discrepancies, risks and upcoming obligations and coordinate required actions, escalating matters requiring commercial, legal or management decisions
• Independently execute the administrative and operational requirements of OTPP’s Corporate Insurance Program, including intake and triage, certificates of insurance, and applications, exposure data collection, valuations, policy documentation, claims administration support and program reporting
• Review and analyze insurance information, claims activity and renewal requirements, identify gaps, inconsistencies, or emerging issues and prepare supporting analysis and options for management review and decision
• Coordinate with brokers, insurers and internal stakeholders to complete program requirements, support renewal submissions, manage timelines and follow up, maintain audit-ready records and controls, track actions to completion and escalating material matters
• Develop and maintain reporting, governance, processes and controls across assigned REO programs, identify gaps and implement approved improvements
• Analyze vendor, lease, insurance and other assigned REO expenditures, contractual commitments, forecasts and variances to support budgeting, forecasting and cost management

This is an individual contributor role with responsibility for independently executing defined Real Estate Operations programs and processes within established frameworks and authority. The Specialist coordinates cross-functional stakeholders and external service providers and informs financial, commercial and operational decisions through analysis, judgment and recommendations. The role works with confidential and commercially sensitive information, including budgets, vendor agreements and staffing costs, lease terms, insurance exposures, claims information and contractual commitments. The Specialist works independently within established policies, contracts, budgets, governance frameworks and program requirements and exercises judgment in evaluating insurance, vendor, lease and financial information. The role determines appropriate actions within assigned responsibilities, identifies risks and exceptions, resolves issues within established requirements and develops recommendations where management decisions are required. Matters involving material financial commitments, changes to contractual terms or service scope, insurance coverage or claims positions, significant vendor or lease disputes, risk acceptance or broader operational impacts are escalated with clear analysis and recommended options.

What you’ll need

• Post-secondary education in business, real estate, facilities management, finance or a related discipline, or equivalent professional experience
• Minimum 5 years of progressive experience in real estate operations, vendor management, contract administration or a related corporate environment; Corporate Insurance program experience is considered an asset
• Demonstrated experience working independently with vendors, contracts, leases, financial information and other commercial documentation
• Strong analytical and problem-solving skills with the ability to assess information, identify risks or issues and develop clear recommendations
• Knowledge of vendor governance, lease administration, budgeting and financial processes within a real estate or corporate services environment
• Strong judgment, discretion and communication skills when working with confidential financial, contractual and commercially sensitive information
• Strong Microsoft Excel, PowerPoint and reporting skills
• Clear written and verbal communication skills, with a professional, responsive and service-oriented approach.
• Ability to build collaborative relationships and coordinate information and follow-up across internal stakeholders and external service providers.
• Sound judgment and discretion, including the ability to handle confidential information, resolve routine issues and recognize when guidance or escalation is required.
• Proficiency with Microsoft 365 applications; exposure to vendor administration, contracts, leases, financial processes, reporting, workplace operations or corporate insurance is an asset and can be developed in the role.

Candidates must be legally entitled to work in the country where this role is located.

Accommodations are available upon request ([e-mail]) for candidates with a disability taking part in the recruitment process and once hired.

Ontario Teachers’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with Ontario Teachers’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. To learn more about how Teachers’ uses AI with your personal information, please visit our Privacy Centre.

What we’re offering

Pay-for-performance with base salary and annual incentive based on individual and enterprise performance.

The Base Salary range for this level is as follows: $90,000 - $140,000.

Individual compensation and placement of this role in the range is based on different factors unique to each candidate, including but not limited to relevant experience, skills, demonstrated competencies, and internal equity as they relate to the role.

Numerous opportunities for professional growth and development Comprehensive employer paid benefits coverage Retirement income through a defined benefit pension plan The opportunity to invest back into the fund through our Deferred Incentive Program A flexible work environment combining in office collaboration and remote working Competitive time off Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year Employee discount programs including Edvantage and Perkopolis.

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers'.

At Ontario Teachers, we know that our Talent are our greatest strength – every innovation, every idea and every win has been powered by our people. We offer a work experience that inspires, encourages talent development, celebrates diversity and rewards superior performance. The best and brightest not only come here – they stay. Help us continue to deliver outstanding service and retirement security to our members and be the world’s leading pension plan.