Specialist, Capacity Access and Flow

Ontario Health | Santé Ontario; London; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Join a progressive health organization as a Specialist in Capacity, Access and Flow. Your role will include advancing hospital programs and improving patient outcomes through data analysis and stakeholder collaboration. Candidates must have relevant educational background and healthcare experience, with strong analytical and interpersonal skills required for success.

Benefits

Fully paid medical, dental, and vision coverage

Health care spending account

Defined benefit pension plan

Three weeks vacation to start

Career development opportunities

Wellness program

Qualifications

• 3-5 years experience working in a healthcare setting; hospital experience preferred.
• Capacity for using predictive models and stakeholder input.
• Demonstrated financial competence.

Responsibilities

• Support the development of health-care system funding plans.
• Monitor community issues using predictive models.
• Lead quality improvement activities across initiatives.

Skills

Planning and analysis methodologies

Communication skills

Problem solving skills

Analytical skills

Interpersonal skills

Organizational skills

Education

Post-secondary education in health administration

Equivalent experience in a healthcare environment

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day
• a health care spending or wellness spending account
• a premium defined benefit pension plan
• three personal days and two float days annually
• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• career development opportunities
• a collaborative values-based team culture
• a wellness program
• a hybrid working model
• participation in Communities of Inclusion
  
  

Want to make a difference in your career? Consider this opportunity.

Reporting to the Director, Capacity Access and Flow

Join Ontario Health West as a Specialist in Capacity, Access and Flow (CAF), where you’ll play a key role in advancing hospital-based programs such as Surgery, Diagnostic Imaging, Emergency Departments, and hospital flow. This regional role supports complex planning projects and system-wide initiatives that improve access, quality, and patient outcomes across the West Region.

Here Is What You Will Be Doing

• Support the development of health-care system funding plans and manage project plans and budgets for planning and integration activities.
• Monitor and respond to emerging community issues using predictive models and stakeholder input.
• Lead quality improvement activities and implementation monitoring across CAF initiatives.
• Analyze local health system data to identify service gaps and inform planning priorities.
• Promote evidence-based planning and contribute to the development of methodologies in health planning.
• Facilitate stakeholder consultations, assess the impact of planning decisions, and build consensus for action.
• Collaborate with Lead-level staff to manage regional initiatives and ensure alignment with Ontario Health – West priorities.
• Ensure compliance with the Occupational Health and Safety Act and contribute to a culture of safety and psychological well-being.
• Support adherence to health service accountability agreements and coordinate initiatives that enhance quality and patient safety.
  
  

Education And Experience

Here is what you will need to be successful:

• Post-secondary education in health administration, health planning, business administration; or an equivalent combination of education and experience in a health care environment.
• 3-5 years experience working in a healthcare setting; hospital experience preferred but not required.
• Demonstrated experience with using Microsoft applications such as PowerPoint, Excel and other emerging applications and programs.
  
  

Knowledge And Skills

• Good knowledge of and proven ability to apply multiple planning and analysis methodologies and make effective recommendations.
• Understanding of the current and changing dynamics of the Ontario health-care system and issues.
• Experience with hospital environment and policies is an asset.
• Understanding and experience with embedding quality improvement initiatives.
• Demonstrated financial competence.
• Excellent communication and interpersonal skills to work effectively with other staff and to liaise with colleagues across Ontario Health and with contacts in the Ministry
• Must be highly organized and able to thrive in a face paced environment with multiple priorities
• Uses information to make informed decisions and provides advice; exercises high degree of independence and professional judgment in problem solving
• Solid written and verbal communication skills. Internally, communicates with colleagues throughout the organization to present, discuss information and problems related to financial management and funding. Externally, communicates directly with various stakeholders to monitor funding allocations and performance.
• Strong attention to detail, demonstrated integrity and professionalism with a solid understanding of financial controls.
• Excellent analytical and problem solving skills required.
• Must be highly organized and able to thrive in a fast-paced environment with multiple priorities.
  
  

Location: Windsor, Hamilton, Waterloo, London, Ontario (currently hybrid; subject to change)

Employment Type

Permanent Full time

Contract Length

N/A

Salary Band

Band 4

External Application Deadline Date

June 11, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.