Specialist 1, Quality - Regional Paramedic Program for Eastern Ontario (RPPEO)

The Ottawa Hospital; Ottawa; On-site; CAD 90,000 - 130,000; Full time

Job summary

The Ottawa Hospital is seeking a qualified professional to lead quality improvement initiatives across our healthcare programs. You will partner with multidisciplinary teams to design, implement, and evaluate patient-safety projects, build evidence-based strategies, and report outcomes to leadership.

The role emphasizes collaboration, data-driven decision making, and rigorous process improvements. Ideal candidates will bring advanced Microsoft 365 skills, strong communication abilities, and a

Qualifications

• Completion of a three-year community college program in paramedicine or a related health care discipline; relevant healthcare experience is required.
• Minimum four years of experience in a healthcare environment with patient safety or quality improvement exposure.
• Experience in project planning, implementation, evaluation, and reporting is required.
• Advanced ability to manage competing priorities and lead change across teams.

Skills

Quality improvement

Project planning

Data analysis

Communication & presentations

Change management

Collaboration

Education

Three-year community college program in paramedicine or related health care discipline

Undergraduate degree in Paramedicine, Nursing, Health Sciences, or related field

Master's degree in Science, Healthcare Quality, Health Administration, or related field

Tools

Microsoft 365

Job description

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Rotation/Shifts

Days, 8 hour shifts.

• For information purposes only - The Hospital reserves the right to change.

Basic Requirements

• Completion of three (3)-year community college program in paramedicine, or a degree in a related health care discipline (e.g., nursing, occupational therapy, respiratory therapy, etc.);
• Minimum four (4) years of experience working in a healthcare environment
• Current related experience pertinent to quality assurance and/or quality improvement (e.g., patient safety initiatives, process improvement, etc.).
• Experience in project planning, implementation, evaluation and reporting.
• Demonstrated ability to manage competing priorities and adapt effectively to changing demands and unexpected situations; Identify potential for patient or institutional risk and provide recommendations for appropriate intervention;
• Provide accurate, relevant, and timely information as required;
• Be an effective change agentand work collaboratively with a broad range of health care professionals, leaders, educators, and other partners
• Develop and deliver presentations and abstract submissions, program proposals and written reports.
• Advanced proficiency with Microsoft 365 and other digital tools used for quality improvement, data analysis, reporting, and information management; Demonstrated organizational, interpersonal, problem-solving, and decision-making skills, with the ability to lead and facilitate groups, collaborate across diverse teams, and work independently;

Preferred Qualifications

• Completion of four (4)-year undergraduate university degree in Paramedicine, Nursing, Health Sciences, or related field;
• Master's degree in Science, Healthcare Quality, Health Administration, Business Administration, Paramedicine, Nursing or related field;
• Additional training in quality improvement, project management, and/or patient safety (e.g., Lean Six Sigma, project management certification, patient safety certification, human factors in healthcare, etc.);
• Demonstrated proficiency with data analysis, reporting, and visualization tools, with the ability to analyze complex data, identify trends, and translate findings into meaningful insights to support quality improvement and decision-making
• Abstract submission, program proposal and report writing;
• Knowledge of current trends and legislation pertaining to the delivery of pre-hospital care and emergency health services;
• Knowledge of pre-hospital patient care standards and best practices;
• Evidence of progressively increasing leadership responsibilities, with strong facilitation and coaching skills

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones. We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services. The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [e-mail].