Sort Supervisor

Intelcom; Kelowna; On-site; CAD 48,000 - 60,000; Full time

Benefits offered by this job

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Career growth opportunities

Job summary

Intelcom | Dragonfly is Canada’s leader in last-mile logistics, operating with a fast-paced warehouse environment across multiple stations and continents. The role involves supervising sorting, scanning, and processing packages, ensuring compliant safety practices and efficient operations, and mentoring team members.

The position offers a salaried range of $48,125.00 to $60,156.50, with opportunities for growth and a comprehensive benefits program as part of Intelcom | Dragonfly’s workforce.

Qualifications

• Must follow Health & Safety protocols to maintain a hazard-free work environment.
• Enforce safe working methods and behaviors within the team.
• Mentor and coach warehouse staff and new hires while ensuring compliance.

Responsibilities

• Supervise sorting, scanning, and processing of packages including returns and defective items.
• Oversee shipping, receiving, dispatching, and inventory management.
• Unload trailers and verify freight against manifests.
• Assign labor and assist with sorting and packing as needed.
• Monitor line-haul operations and communicate with carriers daily.
• Lead and schedule warehouse associates and evaluate performance.

Skills

Safety & Compliance

Operations leadership

Team mentoring

Quality control

Warehouse operations

Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology .

Your Role: At the Heart of the Chain

Salary Range $48,125.00 - $60,156.50 .

Core Duties:

• Safety and Compliance
  • Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment.
  • Enforce safe working methods and behaviors within the team.
  • Conduct safety audits and warehouse checks.
  • Respond to emergencies as required .
• Operations management
  • Supervise sorting, scanning, and processing packages (including defective items and returns).
  • Ensure sorting operations are completed correctly and efficiently
  • Oversee shipping, receiving, dispatching, and inventory management.
  • Unload trailers and verify freight against manifests.
• Unloading and Loading: Assign labor, unload pallets.
  • Assist with Sorting, help with sorting packages and envelopes as needed.
• Inbound and outbound freight movement Management support,
  • Confirm and communicate with optimization team on daily bases before start operations
  • Day-to-Day Monitoring, Track Line Haul operations, communicate with carriers, and monitor FMC for Amazon freight.
• Team leadership and monitoring
  • Mentor and support Package Handlers during the sort process.
  • Coach and mentor warehouse associates, including training new hires.
  • Schedule warehouse associates
  • Evaluate and assess employee performance, workplace conduct and compliance as required , including discipline where appropriate .
• Quality control
  • Conduct quality checkups and sorted freight and inbound and outbound process.
• Administration and reporting
  • Perform data entry as needed.
  • Complete and Submit Reports
  • Handle driver credentials, BOL exchange, and secure docking.
• cost control
• Warehouse Organization & Maintenance
  • Ensure warehouse cleanliness and organization.
• setup sorting layout
• Other duties as assigned

Work Environment:

Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly , we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

See you soon!