Solutions-Oriented Inside Sales Pro

ASSA ABLOY Global Solutions; Mississauga; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Job summary

Dock Products Canada Inc. is seeking a motivated Inside Sales Representative to join our Mississauga, Ontario office in an in-office position. We provide comprehensive solutions from project conception through installation and ongoing service across Canada, with a nationwide network of factory-direct offices. You will support regional teams, build client relationships, and drive sales growth while coordinating with production and engineering to ensure on-time delivery.

Qualifications

• Bachelor’s Degree in business administration, or Engineering.
• Estimating experience.
• 3+ years of Inside Sales or Project Management experience preferred.
• Proven success in exceeding revenue and margin budgets.
• Proficiency in JD Edwards (JDE) and related business systems.
• Strong working knowledge of Microsoft Outlook, Word, and Excel.
• Ability to work independently with minimal supervision while managing multiple priorities.
• Customer-focused professional with excellent written and verbal communication skills.
• Demonstrated ability to adapt and maintain performance in a fast-paced environment.
• Strong interpersonal skills with the ability to build effective relationships across all levels.

Responsibilities

• Develop understanding of product applications including design, installation, and operation and interact with potential customers.
• Provide sales support for all Regional Sales representatives in their territories.
• Assist with marketing and submittal pieces and penetration strategies.
• Develop and maintain relationships and plan resource use with customers to hit targets.
• Compile lists of prospective customers from various sources.
• Source new sales opportunities through inbound leads and initial follow up.
• Perform outbound calls and emails to targeted customers.
• Respond to client calls and requests efficiently.
• Increase sales through upselling and follow up on quotations.
• Review and approve non-standard quotes or bids.
• Enter new customer data and other sales contact data into the database.
• Cover day-to-day activities in open territories as needed.
• Perform post shipment/installation follow up to ensure satisfaction.
• Liaise with production and engineering to ensure on-time delivery and issue resolution.

Skills

Customer-focused

Strong communication

Independent work

Interpersonal skills

Sales-driven

Education

Bachelor’s degree in business administration or Engineering

Tools

JD Edwards (JDE)

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Dock Products Canada Inc. is seeking a motivated Inside Sales Representative to join our Mississauga, Ontario office in an in-office position. We provide comprehensive solutions from project conception through installation and ongoing service across Canada, with a nationwide network of factory-direct offices. You will support regional teams, build client relationships, and drive sales growth while coordinating with production and engineering to ensure on-time delivery.