Solutions Engineering Manager (Calgary)

Ambyint Inc.; Calgary; On-site; CAD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Solutions Engineering Manager, where you will play a pivotal role in transforming the energy industry. This strategic position involves building strong relationships and increasing market share for innovative SaaS solutions in the Oil & Gas sector. You will provide technical support and expertise, ensuring customer satisfaction while collaborating with various teams to drive growth initiatives. Embrace the opportunity to make a significant impact in a dynamic environment focused on sustainability and cutting-edge technology. If you're passionate about the energy transition and eager to contribute to meaningful change, this role is perfect for you.

Benefits

Competitive compensation

Benefits package

Hybrid working environment

Professional development support

Qualifications

• 5+ years of experience in upstream oil/gas in E&P or service roles.
• Strong understanding of oil and gas production technologies.

Responsibilities

• Provide technical support and guidance to Business Development Managers.
• Deliver technical presentations and onboarding for customers.
• Collaborate with teams to develop growth initiatives.

Skills

Oil and Gas Industry Knowledge

Technical Support

Customer Relationship Management

Artificial Lift Optimization

Collaboration

Problem Solving

Education

Bachelor's degree in Science or Engineering

Associate’s degree in an industry-related field

Job description

Ambyint is a SaaS company that provides an Industrial IoT platform, leveraging physics-influenced AI models, plus closed-loop control to enable autonomous operations. As a result, we are an instrumental part of the climate technology evolution and a market leader in production optimization for the energy industry. We deliver step-change improvements to our customers by combining advanced physics, subject matter expertise, and data-informed insights with AI to automate operations and production optimization workflows. Following a strong year, we are setting even higher ambitions as we continue to transform the industry.

As a Solutions Engineering Manager at Ambyint, you will report to the Head of Business Development - Canada and play a key role in identifying, qualifying, supporting, and closing new business and expansion opportunities. Your focus will be on building strong relationships and increasing market share for our SaaS solutions. This is a highly strategic and consultative role, requiring a deep understanding of the complexities of the Oil & Gas sector, as you will directly influence operations within Exploration and Production organizations.

WHAT YOU'LL DO

• Provide technical support, expertise, and guidance to Business Development Managers during the pre-sales and sales process.
• Deliver technical presentations and demonstrations to customers, showcasing our product capabilities.
• Provide onboarding and technical support for pilot customers.
• Provide technical input and support for Well Optimization Managed Services customers.
• Collaborate with the Product Management team to ensure that customer requirements and feedback are incorporated into our product roadmap.
• Collaborate with Marketing and Business Development Managers to develop and implement growth initiatives.
• Create and maintain technical documentation, such as solution design documents and use case guides.
• Conduct product training sessions for the Business Development team to ensure they have the technical knowledge required to sell our products effectively.
• Monitor and report on key metrics related to pre-sales technical support and customer satisfaction.

QUALIFICATIONS

• Five or more years of experience in upstream oil/gas, either in an E&P or service provider role.
• Bachelor's degree in Science, Engineering, or an industry-related field (Associate’s degree in an industry-related field will also be considered if there is significant work experience).
• A strong understanding of oil and gas production and related technology applications.
• Experience in artificial lift optimization, with a focus on plunger lift, rod lift, and gas lift.
• Strong self-discipline and real drive for performance.
• Keen interest in O&G operations, production, and GHG reduction goals.
• Innate ability to understand customers' pain points and build a resolution pathway.

WHAT SETS YOU APART

• The gratification of a job well done comes from the satisfaction of your ‘customers’.
• It’s in your nature to be efficient and do it really well, while you always deliver on what you promise.
• Your strengths come from collaborating with others.
• Continuous learning and improvement are part of your mantra.
• You are curious, creative, biased for action, and love solving problems.
• You don’t assume that you are the best and have the humility to learn from others.

WHAT SETS US APART

Ambyint is a scale-up company, possessing all the exciting edginess of a start-up with solutions that are proven and advancing daily. We pride ourselves on the strength of our team and company, and the positive environmental impact we are driving. We live by a simple and effective set of values.

WHAT’S IN IT FOR YOU

The opportunity to make a difference in a cutting-edge technology company that is highly spirited and focused on being a leading contributor in the energy transition space. We offer an environment steeped in creating a rewarding professional experience and having some fun along the way. We work in a hybrid working environment with a diverse and talented team. We have a passion for taking on big challenges to create a wealth of opportunities, and we will support your development and career goals. Additionally, we offer a competitive compensation and benefits package.

COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

At Ambyint, diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering – across all of our work, teams, and interactions with customers. They are central to our mission and to our impact. The understanding that having varied perspectives and backgrounds helps generate richer ideas to solve the complex problems of a changing, and increasingly diverse world is paramount to who we are and how we work together as a team. If you are a passionate professional that likes to work in a diverse team environment supporting an entrepreneurial culture with a focus on delivering exceptional value for our customers, we invite you to apply. This is your opportunity to join a growing company offering a competitive base salary and benefits.