Solutions Engineer - Healthcare AI Demos

Collage; Ottawa; On-site; CAD 95,000 - 130,000; Full time

Job summary

Lumenix is seeking a Solutions Engineer to lead technical client engagement for the AIMS platform. This role is responsible for delivering compelling, technically accurate demonstrations and supporting the technical aspects of sales engagements, client discovery, and solution development.

You will take ownership of demonstration preparation and execution, including the configuration, validation, and troubleshooting of demonstration environments.

Qualifications

• Five or more years in solutions engineering, technical sales, pre-sales, or a comparable client-facing technical role.
• Demonstrated experience independently preparing and leading technically complex product demonstrations and client engagements.
• Strong technical background to discuss system architecture, hardware/software integration, networking, security, privacy, and deployment requirements.
• Ability to assess technical requirements, identify integration challenges, and distinguish existing product capabilities from proposed or future functionality.
• Experience selling into or working with complex institutional buyers.

Responsibilities

• Lead technical demonstrations of AIMS for clinical, technical, and executive audiences, both on-site and virtually.
• Own the preparation, configuration, testing, and execution of demonstration environments, ensuring reliable and repeatable presentations.
• Act as the technical lead in client conversations, including requirements discovery, solution design, and responses to questions concerning architecture, security, privacy, networking, and integration.
• Assess prospective client requirements against existing platform capabilities, identify technical constraints, and communicate implementation feasibility accurately.
• Ensure that technical representations and proposed solutions are consistent with current product capabilities. Escalate requests requiring new development for review.
• Support conferences, trade events, and speaking engagements as a technical representative of Lumenix.
• Contribute technical content to proposals, RFP and tender responses, and client-facing documentation.
• Develop and maintain reusable demonstration materials, technical presentations, and supporting documentation to improve consistency and scalability of technical sales activities.
• Communicate client requirements, objections, and technical feedback to product and engineering teams to inform development priorities.

Skills

Presentation skills

Technical fluency

Client engagement

Troubleshooting

Discovery & requirements

Product knowledge

Cross-functional collaboration

Education

Bachelor's degree in Engineering/CS or related

Job description

Lumenix is seeking a Solutions Engineer to lead technical client engagement for the AIMS platform. This role is responsible for delivering compelling, technically accurate demonstrations and supporting the technical aspects of sales engagements, client discovery, and solution development.

You will take ownership of demonstration preparation and execution, including the configuration, validation, and troubleshooting of demonstration environments.