Solutions Engineer - AI for Insurance (Toronto Onsite)

Owl.co; Toronto; Sur place; CAD 150 000 - 250 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

RRSP matching

4 weeks PTO + 5 personal days

Résumé du poste

Owl.co, based in Toronto, seeks a highly technical Solutions Engineer to own the customer technical relationship and ensure seamless AI integrations in enterprise environments. The role is 5 days a week onsite in our Toronto office, collaborating with Sales, Product, and Engineering to deliver production-ready solutions.

You will design integrations, resolve complex production issues, and drive projects with cross-functional teams while maintaining SLAs and security reviews.

Qualifications

• 3+ years in solutions engineering or similar tech-facing role at a SaaS company.
• Hands-on AWS (or Azure/GCP) cloud experience.
• Experience with REST APIs and distributed systems observability tools.
• Strong project management; ability to align teams and manage scope.
• Excellent communication across engineers, IT, and management.

Responsabilités

• Co-own accounts from demos to production, as the engineering lead contact.
• Represent Owl technically to customers across teams.
• Design and integrate Owl's AI platform into customer environments.
• Lead project cadence: scope, milestones, deliverables, risks.
• Troubleshoot complex production issues with the engineering team.
• Collaborate with Product and core Engineering to scope features.
• Partner with Business Development on tech feasibility, security reviews.

Connaissances

Solutions engineering

Solutions architecture

SaaS customer-facing

AWS

Azure

GCP

REST APIs

Observability

Project management

Communication

Problem solving

Toronto residency

Outils

SOC 2

Description du poste

Owl.co, based in Toronto, seeks a highly technical Solutions Engineer to own the customer technical relationship and ensure seamless AI integrations in enterprise environments. The role is 5 days a week onsite in our Toronto office, collaborating with Sales, Product, and Engineering to deliver production-ready solutions.

You will design integrations, resolve complex production issues, and drive projects with cross-functional teams while maintaining SLAs and security reviews.