Solutions Architect - Salesforce

elementfleet; Toronto; On-site; CAD 99,000 - 136,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Job summary

Element Fleet Management is seeking a Solution Architect - Salesforce to support Salesforce initiatives, focusing on Service Cloud development and architectural guidance. You'll contribute to the roadmap, ensure platform quality, and improve user experience for scalable, secure Salesforce solutions.

The role requires collaboration with diverse teams, involvement in end-to-end delivery, and a commitment to architectural standards and release practices.

Qualifications

• Bachelor's degree or equivalent in IT/CS/Engineering or related field.
• Experience designing and implementing Salesforce solutions for business operations.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Ability translate business requirements into scalable technical designs.
• Experience collaborating with cross-functional teams throughout delivery lifecycle.
• Experience participating in integration, testing, deployment, and production support.

Responsibilities

• Design scalable, secure Salesforce solutions across Sales Cloud and Service Cloud that meet business needs and adhere to architecture standards.
• Produce design docs and technical documentation for successful implementation and sustainability.
• Collaborate with stakeholders to translate requirements into practical designs that improve outcomes.
• Provide technical support across configuration, development, integration, testing, and deployment phases.
• Review designs for risks and propose alternatives to support delivery.
• Promote Salesforce architecture standards, security, data models, integration patterns, and release practices.

Skills

Salesforce

Solution design

Architecture standards

Security principles

Data models

Integration patterns

Education

Bachelor's degree in IT/CS/Engineering

Tools

Salesforce APIs

Job description

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re‑defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

About the Role

We're looking for a customer-focused and solution-oriented professional to join our team as Solution Architect - Salesforce. In this role, you will support upcoming Salesforce initiatives, with a particular emphasis on Service Cloud development. You will contribute to the Salesforce roadmap and expedited completion of critical initiatives by providing architectural knowledge and technical expertise. Your work will support project outcomes, platform quality, solution scalability, operational efficiency, and user experience.

What You'll Do

• Contribute to the design of scalable, secure, and maintainable Salesforce solutions across Sales Cloud and Service Cloud that meet business requirements while adhering to established architecture standards, platform capabilities, and technical best practices.
• Produce solution designs and technical documentation that support successful implementation and long-term platform sustainability.
• Collaborate with business stakeholders, product owners, business analysts, developers, administrators, and project teams to understand business needs, evaluate solution options, and translate requirements into practical technical designs that improve business outcomes.
• Provide technical expertise throughout the delivery lifecycle by supporting configuration, development, integration, testing, deployment, and production readiness activities.
• Review solution designs, identify technical risks, and recommend appropriate design alternatives to support successful project delivery.
• Promote the consistent application of Salesforce architecture standards, security principles, data models, integration patterns, and release management practices to maintain a scalable, reliable, and supportable platform.
• Monitor Salesforce platform enhancements, industry trends, and emerging capabilities to identify opportunities that improve business processes, user experience, solution quality, and platform effectiveness.
• Share recommendations with business and technology stakeholders to support ongoing platform evolution.

Basic Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Technology, or a related discipline, or an equivalent combination of education and experience.
• Experience designing and implementing Salesforce solutions supporting business operations.
• Experience working with Salesforce Sales Cloud and Service Cloud.
• Experience translating business requirements into scalable technical solution designs.
• Experience collaborating with cross-functional business and technology teams throughout the solution delivery lifecycle.
• Experience participating in system integration, testing, deployment, and production support activities.

Preferred Qualifications

• Salesforce Certified Application Architect.
• Additional Salesforce certifications relevant to Sales Cloud or Service Cloud.
• Experience with Salesforce integrations, APIs, and enterprise application ecosystems.
• Experience supporting commercial business functions within financial services, fleet management, or a related industry.
• Strong analytical and systems-thinking skills.
• Effective written, verbal, and presentation communication skills.

Location

Toronto

Compensation

The hiring base salary range for this position is $ 99,200 to $136,400 annually. This range represents the Company's good-faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data. In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.

What's in it for You

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
• Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its who