Solutions Architect

United States Digital Space LLC

Toronto

On-site

CAD 151,217 - 239,274

Full time

14 days+

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Benefits offered by this job

Stock program

401k matching

Holistic employee wellbeing benefits

Job summary

The company Search AI Company is seeking a Solutions Architect to serve as a technical authority for our sales team, customers, and partners in Canada. You will understand customer goals, articulate how our AI-driven stack addresses their needs, and own value-based relationships across organizations.

Responsibilities include guiding discovery through to technical win, enabling partners, and collaborating with engineering to improve offerings.

Qualifications

Proven experience in a technical pre-sales or solutions architecture role.
Ability to sell and articulate benefits of modern platforms and AI solutions.
Curious learner with a drive for continuous improvement.
Strong customer relations and architectural pattern experience.
Influence teams and stakeholders to adopt solutions.
Willingness to travel ~30% regionally and occasionally internationally.

Responsibilities

Serve as technical point of contact for accounts and managers in assigned territory.
Understand customer goals and articulate how offerings address them.
Develop and maintain value-based relationships at all levels.
Participate in planning and execution from discovery to win.
Master the company products to demonstrate value in meetings and events.
Advise sales on positioning products and services.
Onboard and enable partners, supporting them in sales cycles.
Create collateral and collaborate with teams to meet client needs.
Represent customer voice to engineering and leadership.
Grow sales and technical skills through ongoing learning.

Skills

Technical presales

Value-based selling

Bilingual English/French

Architectural design

Influence & leadership

Travel 30%

Job description

the company, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The the company Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — the company’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Are you looking to make a real impact and play a meaningful role in the growth of our company?

As a Solutions Architect at the company you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer’s business issues with the the company Stack, engage the regional the company community through events and programs, and enable sales through our Partners. A successful SA at the company will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

What You Will Be Doing

Serving as the technical point of contact for your accounts and account managers in your assigned territory.
Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
Crafting and owning value based relationships at all levels in customer organizations.
Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
Developing and maintaining a deep understanding of the the company products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
Advising the sales team on effective ways of positioning the company products, solutions and services.
Onboarding, educating and enabling our partners, and supporting them in sales cycles.
Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by the company.

What You Bring

A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
The ability to inspire groups, both large and small.
A willingness to travel 30% within region, as well as occasionally internationally.

Ability to communicate effectively in French and English is required, as this role supports French-speaking customers, partners, and stakeholders across Canadian markets.

Why the company?

“Once I started, I was blown away to realize, what was always so obvious, everything is search. Anything you do with data involves search, every app needs search, even analytics are about search. Daily I am blown away with the types of things our users and customers are doing with search.” Director of Product, the company.

Why this team?

“We question the status quo, debate the best ways to accomplish our goals and hold ourselves and our teams to the highest standards of performance. We take pride in our ability to understand our customers needs and make recommendations that are based on extensive global experience across multiple use cases. We learn from our mistakes and losses and celebrate our successes with an eye towards constant improvement. Join this team if you are up for a compassionate, understanding and fair environment where you can really grow into the next phase of your career.” VP WW Solution Architecture, the company

Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).

The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

the company believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in the company's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$107,500—$170,100 USD

The typical starting Target Variable range for this role is:

$46,000—$72,800 USD

The typical starting On-Target Earnings (OTE) range for this role is:

$153,500—$242,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, the company is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.