Solution Architect (SAP PP/QM)

Ghirardelli Chocolate Company; Toronto; Presencial; CAD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Lindt & Sprüngli North America Inc. is seeking an experienced Solution Architect (SAP PP/QM) to lead delivery of SAP services across Production Planning and Quality Management.

You will define delivery strategy, manage projects, and coordinate with cross-functional teams and vendors to ensure on-time, within-budget implementations and ongoing support. The ideal candidate possesses deep SAP expertise, strong leadership, and excellent communication skills to drive service levels, process

Formación

• Bachelor's degree in business administration, CS, IT, or related field; advanced degree a plus.
• 10 years of experience or 2 full implementation cycles in S/4/HANA PP/QM modules (or ECC equivalent).
• Experience with SAP S/4HANA Manufacturing and QM, ECC equivalents.
• Strong communication and leadership skills.
• Willingness to travel as needed across North America.

Responsabilidades

• Lead delivery of SAP PP/QM module for North America.
• Manage projects, system enhancements, and end-user support.
• Coordinate with internal teams, IT partners, users, and vendors.
• Oversee testing, upgrades, migrations, and implementations of new functions.
• Define technical/functional standards and ensure requirements are met.
• Drive process improvements and roadmap planning for PP/QM.

Conocimientos

SAP PP/QM

S/4HANA Manufacturing

SAP QM

Delivery management

Stakeholder communication

Leadership

Cross-functional teamwork

Process improvement

Educación

Bachelor's degree in Business or IT

Herramientas

RF scan gun framework

RF configuration

SAP integration with PPDS

SAP EWM

Descripción del empleo

Lindt & Sprüngli is searching for a Solution Architect (SAP PP/QM) who would be responsible for the overall delivery of the SAP services across the business domains of Production Planning and Quality Management for the Lindt companies in North America. He/she is responsible for defining, planning, and executing the delivery management functions including System Enhancements & Projects, Process & Change Management, and Service, Incident & Problem Management in PP/QM domain.

This role requires a deep understanding of SAP solutions, and strong communication and leadership skills. The ideal candidate should be a hands‑on professional who enjoys rolling up his or her sleeves working across cross‑functional teams to deliver services, meet service levels and mature IT operations.

Essential Functions

• Lead the delivery of SAP PP/QM module for.
• Projects & system enhancements
• End user support services.
• System upgrades, migrations & implementation of new functions & features
• Coordinate with internal teams, IT business partners, business users, and third‑party vendors to ensure alignment on tasks, objectives, and deliverables.
• Monitor work progress, identify risks and issues, and implement mitigation strategies as needed for PP/QM area.
• Build and maintain strong relationships with users and other stakeholders, understanding their business needs and providing solutions that add value.
• Be the primary contact for end users and other stakeholders on PP/QM delivery.
• Communicate regularly with various stakeholders and with the internal team to provide updates, address concerns, and gather feedback for continuous improvement in PP/QM area.
• Define technical and functional standards and ensure delivered work meets technical, functional, performance and business requirements as well as best practices.
• Lead the requirements' definition and convert requirements into program specifications and necessary system documentation.
• Configuration and implementation of the following SAP modules based on business requirements: Production Planning (PP) and Quality Management (QM).
• Execute and lead testing process (unit and integration test).
• Application support, facilitate changes, respond to tickets, and train end users.
• Aid in the management of third‑party vendors.
• Provide support to management regarding strategy and roadmap planning.
• Knowledge and understanding of the following end‑to‑end business processes: production, co‑packing/co‑manufacturing, supply chain and logistics, production planning and scheduling, quality management, batch management, and batch traceability.

Basic Qualifications

• Bachelor's degree in business administration, Computer Science, Information Technology, or a related field. Advanced degree or relevant certifications is a plus.
• Minimum of 10 years of experience or 2 full implementation cycles in the S/4 modules listed below (or ECC equivalent):
• S/4 HANA Manufacturing or ECC Equivalent
• S/4 HANA Quality Management or ECC Equivalent
• Proven track record in configuring and customizing S/4 HANA Manufacturing, Quality Management and Integration with PPDS or equivalent.
• RF scan gun framework and RF configuration
• Familiarity of the underlying technical underpinnings of SAP.
• Knowledge and understanding of the following end‑to‑end business processes: production, co‑packing/co‑manufacturing, supply chain and logistics, production planning and scheduling, quality management, batch management, and batch traceability.
• Understand the interaction of production, supply chain, and quality management processes with other business processes and SAP modules (mainly IBP, FICO, SD, and MM)
• Understanding of the interaction of PP and QM processes with other business processes and SAP modules (mainly FICO, SD, and MM/EWM etc.)
• Significant experience in leveraging full capabilities of SAP core functionalities to keep customizations to minimum.
• Experience in complex SAP environments.
• Experience with Integration in the area like MES, SAP EWM etc.
• Proven track record of successfully managing large‑scale SAP implementations, upgrades, and migrations.
• Excellent communication skills, with the ability to effectively interact and influence business users, team members, and stakeholders at all levels.
• Solid analytical and problem‑solving abilities, with a focus on driving continuous improvement and delivering value to Lindt business.
• Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities simultaneously.
• Familiar with the core processes of a CPG/food and beverage industry
• Flexibility to travel as needed to various company locations

Personal Qualifications

• Ability to lead a team.
• Strong customer and quality focus, detail oriented
• Team spirit and collaboration at a global scale
• Synthesis and analytical capabilities
• Oral and written communication skills
• Good interpersonal skills

Company Description

Lindt and Sprüngli (North America) Inc. is the Supply Chain and Business Shared Services