Solution Architect

LanceSoft Inc; Winnipeg; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company in Winnipeg seeks an IT professional with extensive experience in Information Architecture and CRM solutions. The ideal candidate will have a strong background in Dynamics CRM, data management, and cloud technologies. This role requires excellent problem-solving skills and the ability to communicate complex concepts effectively.

Qualifications

• Minimum 8 years in IT roles within complex environments.
• Expert knowledge in Dynamics CRM and ETL tools.
• Experience with Cloud technologies and Azure Architecture.

Skills

Information Architecture

Data Management

Data Integration

Data Quality

Customer Service

Communication

Problem Solving

Adaptability

Tools

Dynamics CRM

Dynamics 365

Salesforce Service Cloud

Power BI

ETL tools

Cloud Technologies

Job description

Contract Duration : 6-month initial term followed by up to 18-month renewal

Requirements:

• Minimum of eight (8) years of experience working in technical Information Technology roles within complex enterprise environments.
• Minimum of three (3) years of experience developing solution architectures on projects across n-tiered platforms
• Expert knowledge of Information Architecture principles and techniques, data management, data integration, and data quality platforms and tools.
• Expert knowledge and experience in Dynamics CRM and Platforms
• Expert knowledge in at least one enterprise ETL tool
• Experience with Microsoft Dynamics 365 Customer Service and /or experience with Salesforce Service Cloud CRM Platforms
• Experience with Low Code platforms associated with the above CRM solutions
• Minimum of three (3) years of experience working architecting solutions involving complex integration scenarios (multi-platform, competing technologies, SaaS and PaaS, Software as a Service)
• Experience working with Cloud technologies.
• Knowledge of Azure Architecture (NSG, Firewall, Monitoring, Subscriptions, Key Vault, Security Controls, Authentication).
• Knowledge of process re-engineering principles, requirements gathering, and middleware management
• Ability to translate complex technical concepts into simple non-technical terms for various audiences
• Ability to adapt to change in dynamically evolving situations
• Ability to work in a team environment
• Excellent customer service skills and communication skills
• Excellent problem solving skills
• Experience with enterprise Content Management platforms.
• Experience with Portal technology, in particular self-serve capabilities
• Knowledge of Enterprise Business Intelligence including platforms such as Power BI

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.